Empire Skates - Upland, California

Address: 263 N 2nd Ave, Upland, CA 91786, United States.
Phone: 9092946396.
Website: empireskateshop.com
Specialties: Skate shop, Roller skating club, Skateboard shop, Skating instructor.
Other points of interest: Identifies as women-owned, Small Business, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Gender-neutral toilets, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free of charge street parking, Free parking lot.
Opinions: This company has 121 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Empire Skates

☎️9092946396

⏰ Open Hours of Empire Skates

Monday: 12–6 PM
Tuesday: 12–6 PM
Wednesday: 12–6 PM
Thursday: 12–6 PM
Friday: 12–6 PM
Saturday: 11 AM–6 PM
Sunday: 11 AM–6 PM

Empire Skates: A Premier Destination for Skating Enthusiasts

Located at 263 N 2nd Ave, Upland, CA 91786, United States, Empire Skates is a renowned skate shop and roller skating club that has been serving the local community for years. With a phone number of 9092946396, and a website at empireskateshop.com, Empire Skates offers a wide range of products and services to cater to the needs of both beginners and experienced skaters.

Specialties and Offerings

Empire Skates specializes in providing a diverse range of products and services, including skate shoes, roller skates, skateboards, and even skating lessons. Their team of knowledgeable and experienced instructors ensures that customers receive personalized guidance to help them improve their skills and stay safe while skating.

Other Points of Interest

Women-owned small business: Empire Skates takes pride in being a women-owned enterprise, showcasing their commitment to empowering female entrepreneurs in the industry.
In-store shopping and pick-up: Customers can browse through their extensive collection of skates and accessories or opt for in-store pick-up for their online orders.
On-site services: Empire Skates offers various on-site services such as mounting plates, maintaining skates, and providing expert advice to ensure that customers' skating experiences are seamless and enjoyable.
Accessibility: The store boasts a wheelchair-accessible car park and entrance, along with gender-neutral toilets, making it an inclusive space for all skating enthusiasts.
Wi-Fi and friendly atmosphere: Empire Skates provides free Wi-Fi and maintains a welcoming, LGBTQ+ friendly and transgender safe space, ensuring that everyone feels comfortable and supported while visiting the store.
Payment options and parking: Customers can pay using credit cards, debit cards, or NFC mobile payments. The store also offers free of charge street parking and a nearby parking lot for added convenience.

Customer Reviews and Opinions

Empire Skates has garnered an impressive 121 reviews on Google My Business, with an average rating of 4.8/5. Customers consistently praise the knowledgeable staff, exceptional customer service, and wide selection of products available at the store.

One satisfied customer shared: "I have been going to Empire skates for years and have always had great experiences Amy has been so helpful and kind and helped me put together my dream skates They are very knowledgeable and always have the best advice to keep me safe and happy. Great service and quick turnaround time for mounting my plates and any other service needed for my skates. 10/10 would recommend"

Based on the overwhelmingly positive feedback and the store's commitment to providing top-notch products and services, Empire Skates is undoubtedly a must-visit destination for anyone passionate about skating.

Final Recommendation

If you're in search of a reliable and friendly skate shop that caters to all your skating needs, look no further than Empire Skates. Visit their website at empireskateshop.com to explore their extensive collection and learn more about their services. Contact them through their phone number 9092946396 or stop by their convenient location at 263 N 2nd Ave, Upland, CA 91786, United States to experience the Empire Skates difference for yourself.

👍 Reviews of Empire Skates

Jess P.

5/5

I have been going to Empire skates for years and have always had great experiences! Amy has been so helpful and kind and helped me put together my dream skates! They are very knowledgeable and always have the best advice to keep me safe and happy. Great service and quick turnaround time for mounting my plates and any other service needed for my skates. 10/10 would recommend!!!

Jordan C.

5/5

I have been skating as a beginner for a few years and have never had such good customer service at a skate shop. Went in to upgrade gear for derby and owner Amy is kind and so so knowledgeable. Ask questions! Will be back for all my skate needs!

Kitty K.

3/5

So I finally went here after needing to get some new longboard wheels for months, the shop itself is so cool! Everything is reasonably priced and they have a HUGE selection of various skating items.

The reason why this is a 3 star is because the employee that 'helped' me unfortunately 🙁

I told her I wanted some wheels that would ride over most debris, also that I wanted them to be longboard wheels specifically as well if that was possible. I thought she was relatively nice when I first met her despite her selling me some wheels that didn't end up fitting the criteria of what I needed.

I checked out the stores website later that day and actually found the perfect wheels I needed and for only HALF the price I paid on the wheels I didn't want so I asked my mom to return the wheels when I was at work the next day.

Mom told a story of how the same worker who helped me gave a little attitude and how she got a little upset that the unused wheels were returned. Sadly that immediately soured my store experience because I was gonna go back Monday to get the wheels I really wanted 🙁

Hopefully she was just having a bad day but I don't think I'll be going to the store again unless I know she won't be in there :/

Norms

5/5

Hidden gem for the skaters.
The owner, Amy, very sweet and helpful, and very knowledgeable in derby and recreational skating.
Lots of gear to get the newest skaters started as well as gear for the experienced skaters.

Ashley H.

5/5

Anna was such a helpful person! They answered all my questions and went above and beyond to make sure I left happy. This skate shop has a wide variety of options fit for just about everyone. I love it here! Definitely pop in if you’re in the area 🙂

Farith V.

5/5

Great experience!
We were helped by Amy and had an amazing time. Me and my wife are new to rollerblading/skates and she had patience with us asking lots of questions. Thank you and we will be back for more beautiful skates in the future!👌🏼

Michal B.

5/5

What a great experience I had with empire skates! I ordered custom Riedell with colorlab with Amy’s assistance. I must’ve tried on over 15 skates to make sure that my measurement was perfect for the order. I have a weird size foot where i am in between sizes. I cannot thank Amy enough for all her help. She went above and beyond and she even helped me make sure that I was ordering the right size even after measuring a few times. I’m really excited about my new wheels that I got with Empire skates from bont glow. Empire skates carries a variety of skate accessories for beginners to advanced level skaters. I highly recommend Empire skates because you do not always get such a high level of customer service these day from other location and it’s rare. What i experienced was exceptional customer service and support that I received was spectacular. Thank you AMY!

Michael N.

5/5

Awesome place to order skates! I recently ordered a pair of custom Riedell 951s thru the website and the process was so easy with Empire. I got my skates, they were a perfect fit! Working with Empire was super easy and I'm planning on getting another pair skates in the future from empire. Shout out to Amy who helped me with my order. Thank you for so much for everything!