Thousand Oaks Toyota Truck Center - Thousand Oaks, California

Gregg D.

Brian Lamb and his team did an excellent job installing my suspension lift, wheels and tires. Brian was responsive to my questions and I can tell you he truly cares about his customers. Brian’s knowledge about modifications exceeds anyone else I’ve contacted.

I would recommend his services to anyone looking to lift their vehicle. Thank you to Brian and his team for a job well done.

Jarrod J.

I wanna start off by saying this shop is fantastic. They do a phenomenal job and everybody that works at off-road and Toyota is very professional.
I brought in my 2024 Chevy Silverado Trail, boss for a leveling kit, new shocks and new bigger tires and Tyler was outstanding through the entire process. I will definitely use them again and refer them to my friends. They were much cheaper than going to 4 wheel Parts wholesaler

Jay D.

I was happy to find out Thousand Oaks Toyota had its own Off-Road shop. I had originally planned on going to 4WP but I figured there are none better to work on my truck than Toyota Mechs themselves. Tyler was attentive to my concerns and what I wanted to do to my truck. He exceeded my expectations and I couldn’t be more happy with the outcome. If you’re looking for any work to be done to your Toyota please do yourselves a favor and check these guys out. You won’t be disappointed.

BRIAN S.

I can’t say enough about these guys. I was very hesitant to drop my truck off to anybody. Brian and Tyler made everything possible. From A-Z. They made it very comfortable with easy communication throughout the whole process. I would definitely recommend them for all your off road needs!

john K.

These guys are excellent, work quickly and have the expertise and knowledge to provide high quality professional service. Tyler knew exactly what to order for my lift, explained the reasons for his choices well and took care of business as soon as possible. The results were better than expected and the price was very reasonable, certainly better than any other quotes I received. As a result I am coming back for more upgrades and am more than happy to recommend the team at this location to anyone.

LAUREN S.

My experience here was definitely a 5 star experience. I was hesitant at first with the first two 1 star reviews but they are not valid due to the quality of service you receive.
Yes, the parts department is not at the service center, however, it’s not even 1 block away and you can see it from the dealership, certainly not hard to find. Also, I would much rather have the guys that know everything under the sun about my Toyota, take a lunch, than put someone in a seat just to fill the hours.
Tyler was incredibly easy to work with and streamlined my first experience picking out tires and wheels. He was kind and a great communicator for someone who doesn’t know much about the details.
I could not recommend this spot enough! Great selection of products and top tier customer service.

And not to mention, my 4Runner looks so good.

Jacob A.

Such an awesome experience with Brian and the team helped me order my 2024 4Runner and customize it to make it such a BA car! Shout out to Patrick, Alex and Raul in service for helping make this experience so awesome! I highly recommend this dealership and offroad center

Rik N.

First, the store is not located at the actual dealership...not a huge deal UNLESS you need a part when you are at the dealership and then have to go to the other location to get it. Second, when the staff goes to lunch they leave one person at the counter who tells you to come back AFTER the rest of the staff return from lunch (whenever that is...). I don't understand that, because I walked into the PARTS store to get a PART, then the counter person told me it showed in the computer that the part is in stock, but that it was located at the DEALERSHIP (but why isn't the actual part located at the part store?). Either way, it was a PITA to have to rearrange my day around the place of business that doesn't have something as simple as a contingency plan in place (for lunch).