Aaron's Rent To Own - Modesto, California

Keirnan C.

Francisco helped us in store get everything we needed. He was friendly and relaxed whilst professional! We ordered a whole bedroom collection and Josh and Juan set it all up exactly how we visioned it! Communication was brilliant with the delivery so we knew when they were coming. They were also really quick and also friendly. They were very clean and took away any packaging or debris left from getting it all set up.

We love our purchase and will definitely return for any future wants or needs! Thanks!

Noni R.

I had a wonderful customer service encounter with Francisco at the Modesto center. He was very polite and empathetic to my service needs. KUDOS Francisco you're an awesome young man

Paula L.

A customer should never feel like they are bothering a customer service representative to make a purchase and that’s exactly how we felt. The girl at the front desk should not be in this business! You can tell she hates her job just by the attitude she has. I intended on adding a piece of merchandise to my current account, but after the experience we had we quickly changed our minds. Attitudes lose customers and money! I know this because I have been a district manager for 10years. We were rushed out of the store as well and were the only ones in there. How rude is that? Something has to be done about this! However, I will say the delivery guys were awesome!

Taylor L.

This has got to be one of the most unprofessional store in Modesto I have ever had to deal with. My dryer broke for the 3rd time and they picked it up 3 months ago and still haven't got any call about where it is or when id get it back. I have gone in the store 3 times and they just give me the run around. But yet I'm still expected to pay for it right? Haha no. Don't do business with this place

Ronnell O.

I recommend Aarons to anyone who needs furniture. Not only are they kind but they also care about their customers and they care about their customers keeping the furniture that they lease and they will do whatever it takes to make it work with you to make sure that you are on track....
Thank you AArons.

Jewel C.

I 1st used Aaron's in 2018 when I got a desktop computer. And again to get 3 beds. Had an issue with a box spring, and it was replaced with no issue. It initially took longer to get the beds than it was supposed to, but Aaron's waved the 1st month payment because of this. Being on a fixed income, even though in the long run it costs more, the convenience, the warranty, and I am now using them AGAIN...I have no complaints.

Samantha J.

S/O to DeAndre, Francisco, & Cliff those gentlemen made sure my experience was nothing less than great and worry free!! I appreciate the excellent customer service, you guys keep up the good work!

SoniaAlese

The sofas literally fell apart and broke within a couple months, seats slanting, the recliners quit functioning, they lied that there is a time period you can bring it back for a refund - they promise you can but then later say because of covid no one can return anything - then why even offer and say there is a guarantee/return policy if you know there is not one? They did come out to try to fix the sofas then blamed us for breaking them , but I had my old sofa set for 10 years, and owned another few sofa sets before,never had a sofa fall apart like this before... I think flimsy materials. We paid cash and got the no-interest deal, I feel bad for people who have to do credit with the extreme high interest rates here. Not a good deal at all...