Alpatronix -

Ulvi A.

I bought the Alpatronix mini charge for my wife and she loves it! She's always on the go and it's so convenient to have a portable charger. It's small enough to fit in her purse and charges her phone quickly. recommended!!!

Aytan H.

I recently purchased the Alpatronix battery case for my new iphone, and it's been a game-changer. The design is modern, and it's so easy to use. I love it

Farida S.

I'm obsessed with my Alpatronix Bluetooth speaker! The sound is amazing and it's so easy to use. We take it to the beach and park all the time. Highly recommend!"

Jeff K.

I recently purchased the iPhone 11 battery case. I think it is excellent. The case has a easy to grip and stylish in design. Customer service is also outstanding with this company. I had a question and they replied quickly and provided me the answer I was looking for. They were very kind. I find there business to be well established and to be very user friendly.

Travis

TLDR: Alpatronix sells a bad product and hopes you don’t use their warranty; warranty is not free; expect to be without a phone case for well over a week while they decide how to blame you for poor product quality.

I’ve owned several of these cases and each one has failed within months of purchase - shame on me for thinking that I happened to have gotten a few duds and giving the benefit of the doubt. The quality is atrocious and their warranty process is no doubt in keeping with the product’s terrible quality. Here’s a list of genuinely hilarious things learned during my interaction with their warranty people/customer support:

-They claim these battery cases regularly last “a few years” - this truly laughable. Never had one last longer than several months. My most recent one lasted three months - this the rule, not the exception, in my experience.
-“…we always advise on shipping with USPS as they provide flat rate postage and free packaging materials on site, so it should only be about $3-$4 to ship this back.” So like many solid scams, this warranty costs money AND the time it takes to go to USPS and have them package up Alpatronix’s terrible phone battery case. And like their lofty but flatly disingenuous claims of quality and a solid warranty on their Amazon page, this is nonsense: at $4 to ship from my location, the package would likely take 4-5 days to arrive + 4-5 days for the return trip. I have zero reason to think they deal with what I presume are mountains of terrible returned products in one business day so, at a minimum, we’re talking about a 10 day process at the very least, as opposed to the absurd 7-9 day timetable they gave me. And if you’re out of the country and could really use the extended battery life afforded by a battery case, you’re out of luck!
-They mentioned “verifying the defect” SEVERAL times in their correspondence with me, kinda reminded me about how insurance companies talk about out-of-network care. I’m genuinely tempted to send it back just to see if, as I very strongly suspect, they’ll try to blame me for their product ceasing to function for no discernible reason. Already frustrated enough though.
-You are required to register your product in a Google form, then use another Google form to submit your warranty claim. About a day after the latter is submitted, they send you a GIANT email comprised of disjointed paragraphs asking for: your order number (second time asking for it - they already requested/captured that in their not-at-all unprofessional Google form), several troubleshooting steps that amount to “is it charged” and “is it turned on”, 30 minutes of charging + a hard reset (both of which accomplish nothing), and five photos, one of which needs to capture the serial number (another thing they already captured in their form) which *surprise surprise* rubs off and becomes illegible after a few months and less than a dozen instances of sliding the phone in/out of the case.

I expect that the serial number becoming illegible works out pretty well for them because this is how I suspect things go for most people:
- Lightning plug on the case suddenly and for no discernible reason begins to fail to charge phone
- Consumer begins removing phone from case daily to charge phone
- Daily removal causes serial number to rub off and become illegible
- Daily removal causes the battery case’s on-board lightning plug to fail to charge the phone at all (phone could still have been charged wirelessly). Battery portion of battery case is now useless
- Consumer remembers warranty and, upon filling out *super professional* Google form, realizes their serial number is now illegible
- Another consumer bamboozled by Alpatronix - an awful, awful company

In conclusion, and to reiterate: Alpatronix is a terrible company that sells *at least* one atrocious product and goes to great lengths to avoid honoring what their Amazon page laughably calls “a 12-month worry-free warranty and friendly, easy-to-reach support.”

James K.

I located Alpatronix battery case as I was not able to locate the Mophie that I was getting in the past, number of 5 yrs, and seems like they discontinued them for the Iphone 12 Pro Max, and I discovered the equal and better priced Alpatronix, which I have had for more than a year and its equal and better in many cases. Get it and don't look at the Big Name brands, your just paying extra for the name.

Mark S.

the battery case for my iphone 11 is an awesome case/cover for my phone,it is solid and charges my iphone no problem

Steven S.

This is the best iPhone case cover I have ever had and I would strongly recommend it especially for longer lasting back up battery!. Additionally the design is very nice.