Bank of America (with Drive-thru ATM) - Holbrook, New York

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 300 Union Ave, Holbrook, NY 11741, United States.
Phone: 6315850501.
Website: locators.bankofamerica.com
Specialties: Bank, Financial consultant, Financial planner.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, On-site parking.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM) 300 Union Ave, Holbrook, NY 11741, United States

☎️6315850501

⏰ Open Hours of Bank of America (with Drive-thru ATM)

Monday: 9 am–4 pm
Tuesday: 9 am–4 pm
Wednesday: 9 am–4 pm
Thursday: 9 am–4 pm
Friday: 9 am–4 pm
Saturday: 9 am–2 pm
Sunday: Closed

Bank of America with Drive-thru ATM

Bank of America is an esteemed financial institution with a strong presence across the United States. One of its notable branches is located at 300 Union Ave, Holbrook, NY 11741, United States. This branch offers a range of services, including banking, financial consulting, and financial planning, making it a one-stop-shop for all your financial needs.

Services and Specialties

Banking Services: The branch offers a full suite of banking services, including personal and business banking. You can open checking and savings accounts, apply for loans, and manage your finances under one roof.
Financial Consulting: The team of financial consultants at this branch can provide personalized advice on investments, retirement planning, and wealth management.
Financial Planning: Whether you're planning for retirement, saving for a child's education, or aiming to build wealth, the financial planners at Bank of America can help you create a roadmap to achieve your financial goals.

Accessibility and Convenience

The Holbrook branch is designed with accessibility and convenience in mind. Here are some features that make it stand out:

Drive-thru ATM: This branch offers a drive-thru ATM for quick and convenient cash withdrawals and deposits.
Wheelchair-accessible Parking: The branch has dedicated parking spaces for individuals with disabilities, ensuring easy access to the bank.
Wheelchair-accessible Entrance: The entrance to the branch is designed to accommodate wheelchair users, making it easy for everyone to enter and navigate the building.
On-site Parking: The branch has on-site parking, making it easy for customers to park and enter the building.

Customer Opinions

The Bank of America branch in Holbrook has a total of 28 reviews on Google My Business, with an average rating of 2.6 out of 5. While some customers have expressed frustration with the initial difficulties they faced, others have commended the professionalism and efficiency of the staff.

A notable review mentions the struggles a customer faced while trying to open a business account, requiring multiple visits. Despite these initial challenges, the customer praised a staff member named Holly for her exceptional service, resolving all issues within twenty minutes on the third visit. This feedback highlights the importance of individual customer service, even in the face of institutional challenges.

It's worth noting that while some customers have had positive experiences, the overall rating suggests areas for improvement. It's always a good idea to call ahead or check online reviews before visiting a branch to get a sense of the current customer experience.

Contact Information

You can reach the Bank of America branch in Holbrook at 6315850501 or visit their website at locators.bankofamerica.com for more information. The branch is open Monday through Friday, from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM.

👍 Reviews of Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM) - Holbrook, New York

Mehmet A.

3/5

Even though I already had an account, I had to visit this branch three days in a row just to open a business account for my company. Despite all the difficulties I faced, during my last visit, a lady named Holly resolved all the issues within twenty minutes and opened my account without any problems.

I want to thank her again — I truly appreciate her professionalism and efficiency. I hope more people like her work in customer service.
So glad you were there, Holly!

Beth S.

1/5

I've just met a girl named Maria and suddenly that name will never be the same to me. She was condescending, nasty, unwilling to assist, and was apparently absent from the " how to provide excellent customer service " class. Her response to my issue was to call the " 800 number." Are you kidding me? I am at the bank where the ATM issue took place and you cannot help me? Is this a joke? The machine malfunctioned, took my hard earned money, is giving me odd messages, and you will not offer any assistance, isn't that correct, Maria? I asked if someone could take a look at it and the best you could do was tell me to call a number. The folks at the " 800 number" were shocked at the way you handled the situation. All of the representatives I spoke with told me that they needed to document your behavior and could not believe that I was standing in front of you explaining what was happening at " your" bank and you offered no assistance. Please feel free to reply if any of part of my review is incorrect. I would not recommend using this bank since their machines are faulty and their employees do not want to do what is best for their clients.

Andrew B.

5/5

We moved our business account to BOA and the Holbrook branch after disasterous experiences at two other big name banks.

John the branch manager and Carolyn the Business Relations Manager are excellent to work with, listening to my requirements and concerns, articulating the available programs that would fit.

Everything they said they would do...they did. Aside from great business programs that are more then competitive, these folks build trust and confidence right away.

BOAs online tools are intuitive and offer plenty of cash management views and tools.

I see this location gets bad reviews for thier teller lines. I'd give them a pass givin the labor shortages and people they have out from covid.

Thank you BOA for a culture of service !

WastedTalent

5/5

I have been a customer of this branch for nearly 25 years. The customer service has always been top notch. Several months ago, someone hacked my Paypal account and spent almost $2,000 from my BoFA account. I went straight down to the Holbrook branch and was helped immediately. The lady (sorry, I forgot her name) was very sympathetic to my situation and showed me how to make a direct call to the fraud division with the BoFA app. Several years ago, I had another hack in my account and all was taken care of immediately. In the end, my money has always been returned to my account within a day or two. There's always someone there to answer any question I have as soon as I walk through the door.

Ali N.

5/5

Utilize this branch for business and personal when I am in NY monthly. Amazing service and they really get to know clients. BOA is one of the best banks and if you need a good financial service the fees are minimum compared to banks for basics. Also have great programs that make the fees go away with tiers based on banking.

Ram M.

1/5

They close the bank thinking we only need the ATM and the online App can do everything we need to do.

We go inside because we need to withdraw 2000 or 5000 cash. We have businesses to run. We can only get 700 max at the ATM. If our phones can give us that cash then yeah we dont need to go inside.

BAHTA G. K.

1/5

I am to the Bank of America this morning Herman a financial manger .
He is going to teach me what my signature look like .
No one in this country telling that
He horrible person I ever meet
He abuse me all day.
The service that I need is it doesn’t take 15 minutes

Angelos W. F. O. G.

1/5

Terrible customer service. One teller behind counter. A “greeter” that cannot help with anything other than smile and wish you a nice day, 3 guys standing around holding up the walls as the line ends up out the door. What a joke. I will no longer be doing business with Bank of America. I have never been to a branch and been in and out. Always a long line. Doesn’t compare to chase.