Barlow Bikes - St Helens, Oregon

Introduction to Barlow Bikes

Barlow Bikes stands as a well-established and respected cycling destination located in the heart of St Helens, Oregon. At 305 S Columbia River Hwy, St Helens, OR 97051, United States, Barlow Bikes offers a comprehensive range of services and products catering to cyclists of all levels, from seasoned riders to newcomers exploring the world of two wheels. With a dedicated team and a commitment to customer satisfaction, Barlow Bikes has cultivated a loyal clientele and a strong reputation within the community.

Specialties and Services

Barlow Bikes distinguishes itself through its diverse offerings. Primarily, it functions as a bicycle store, stocking a wide selection of new bicycles across various categories – road bikes, mountain bikes, BMX bikes, and children’s bikes – ensuring there’s something for everyone. Beyond the retail aspect, Barlow Bikes operates a professional bicycle rental service, providing a convenient solution for visitors and locals alike who wish to experience cycling without the commitment of ownership. For those needing maintenance or repairs, the bicycle repair shop is staffed by skilled technicians equipped to handle everything from routine tune-ups to complex component replacements.

Further enhancing its appeal, Barlow Bikes features a dedicated BMX track, offering a safe and challenging environment for enthusiasts to hone their skills. A scooter repair shop and a skateboard shop complement the cycling focus, catering to a broader range of wheeled recreational activities. The store also boasts a noteworthy used bicycle shop, providing affordable options for budget-conscious buyers and promoting sustainable cycling practices.

Location and Contact Information

The physical location at 305 S Columbia River Hwy, St Helens, OR 97051, United States is easily accessible and provides ample parking. Individuals seeking further information or wishing to connect with Barlow Bikes can utilize the following resources:

• Phone: 5033974900
• Website: barlowbikes.com

Additional Points of Interest

Barlow Bikes operates as a Small Business, demonstrating a strong commitment to the local economy. The store prioritizes In-store pick-up and In-store shopping, offering a convenient and personalized experience. Recognizing the demands of modern life, Barlow Bikes provides Delivery services, ensuring that customers can easily access their purchases. For urgent needs, Same-day delivery is available, adding to the store's responsiveness. The facility is fully committed to inclusivity and accessibility, featuring a Wheelchair-accessible car park and a Wheelchair-accessible entrance, guaranteeing that everyone can enjoy the services offered. Notably, Barlow Bikes is LGBTQ+ friendly and proactively fosters a Transgender safe space, reflecting a dedication to creating a welcoming environment for all customers. A quick visit is always welcome, and payment options include Cheques, Credit cards, Debit cards, and NFC mobile payments. The store also offers multiple conveniences such as Free multi-storey car park, Free of charge street parking, and a Free parking lot.

Customer Feedback and Reputation

Barlow Bikes has garnered positive feedback from its clientele, as evidenced by 27 reviews on Google My Business. The average opinion rating is a solid 4.3/5, indicating a high level of customer satisfaction. Many customers have lauded the knowledgeable and helpful staff, particularly mentioning interactions with John, who demonstrated expertise and attentiveness. One customer recounted a first-time visit, describing how John expertly identified a suitable replacement bike, answering all questions thoroughly and culminating in the provision of a bike lock and a serial number recording, along with detailed instructions for reporting a theft if it were to occur. A gift purchase led to a complimentary gift receipt, highlighting the store’s commitment to customer service. The overall impression is one of a friendly, reliable, and well-equipped cycling resource. The store’s commitment to providing personalized service, coupled with its diverse range of products and services, positions it as a valuable asset to the St Helens community and beyond.

👍 Reviews of Barlow Bikes

Anita H.

5/5

It was my first time in there some I explained I wanted a replacement bike similar to what this kid was riding in this picture and John was right on it he showed me to bikes answering all my questions finishing up with a bike lock not to mention taking down the serial number and explaining to me the purpose behind doing and what steps to take if the bike got stolen the bike was a gift so they were able to give my a gift receipt as well I would definitely do business with them again ☺️

Nick F.

5/5

John was very helpful, went in to get my wife’s tubes replaced on her bike, he was very informative and they had a nice used bike that he put together. Perfect fit for me and ended up buying that too couldn’t be happier! Had all the add ins I could want and I can now ride bikes with my wife. Great deal bikes are hard to find, fast friendly service with a smile!

Sean-Brien F.

5/5

I went here to get some new tires put on my wheelchair and while they don't stock my size, they can special order it if I need them to do so. The tires they mounted for me are solid air free tires, with a reputation for being difficult to the point that companies sell a special "tool" for the process. I was in and out in ten minutes, told they're just as easy to mount as a normal tire, and they were even nice enough to let me sit in the shop chair while I waited! Will definitely be back!

Margaret L.

5/5

Very helpful and friendly family owned business! The guys helped me purchase and outfit my bike. We travel all over the country and when I voiced concern about maintaining my bike they encouraged me to call them and they would talk me through any issues. Super folks with excellent customer service!

Yvonne C.

1/5

Terrible customer service. I would not recommend this store. I walked in to get help with checking 2 flat tires. I was the only one in the store. Shortly after, another customer brought in a 3 wheeled stroller with a flat. The employee stopped helping me, went and took the tire off and replaced the tube. While she was paying, and I was still standing there waiting, the phone rang. He finished with the customer that had come in after me, then without a word he assisted the customer on the phone. While he was assisting the customer on the phone, another customer walked in. When he finished his phone call, I stated I still needed help. He said just a minute and asked the next customer who stated she was here to pick up her bike. It had a flat tire so he started changing her tire. I then informed him I didn’t appreciate the way I was treated and walked out. No excuse for this treatment
UPDATE: took my bike to a shop in Portland. As it turned out, I needed a new tube, which they replaced on the spot.

Brad T.

1/5

Went local because I wanted a bicycle pump. There was another customer there, and the guy at the counter wouldn’t even recognize my existence. After waiting a while decided to just leave.

kelli M.

5/5

Spent Saturday afternoon having 3 bikes checked out by John. He provided excellent customer service and is a wonderful example why shopping local is a GREAT thing!!! Highly recommend Barlow Bikes!!!

Selina G.

5/5

Visiting from Colorado and California to take in the Saint Helens Fall Countryside. Shirley, her husband, and John their employee, made us feel welcome and took care of our biking needs. I recommend coming here when you visit Saint Helens, to enjoy the scenery up close.