Eelco - Laredo, Texas

Introduction

Located at 15241 Fatima Drive, Laredo, Texas, Eelco, also known as U.S. Custom Broker, is a prominent business offering a wide range of services in the logistics and supply chain industry. This article provides a comprehensive overview of Eelco, its services, location, unique features, practical information, and customer reviews.

Main Services

• Trade Solutions: Eelco provides tailored trade solutions, including import and export services, to facilitate global trade for its clients.
• Freight Brokerage: The company offers freight brokerage services, connecting shippers with carriers to ensure efficient and cost-effective transportation.
• Cross Dock Services: Eelco's cross-docking services enable seamless transfers of cargo between different modes of transportation, minimizing handling and reducing delays.
• LTL & FTL Transportation Services: The company provides Less Than Truckload (LTL) and Full Truckload (FTL) transportation services, catering to varying shipment volumes and requirements.
• Freight Forwarding: Eelco's freight forwarding services handle the complexities of international shipping, including customs clearance and documentation.
• Warehousing & Materials Handling: The company offers secure and efficient warehousing services, along with materials handling solutions to meet clients' storage and distribution needs.
• Supply Chain Consulting: Eelco's supply chain consulting services help clients optimize their supply chain strategies, improve operations, and reduce costs.

Location and Access

Eelco is situated at 15241 Fatima Drive, Laredo, TX 78045, in the United States. The business is conveniently located near the Laredo International Airport and major highways, providing easy access for clients and customers. The facility is surrounded by several other industrial and commercial establishments, making it an ideal location for logistics and supply chain services.

Featured Characteristics

• Latino-owned: Eelco identifies as a Latino-owned business, reflecting the company's commitment to diversity and inclusion.
• Language Assistance: The company offers language assistance to cater to a diverse client base and ensure clear and effective communication.
• Wheelchair-accessible Parking and Entrance: Eelco prioritizes accessibility, providing wheelchair-accessible parking and entrance to ensure all customers can access their facilities with ease.
• Warehouse Specialization: With a focus on warehouse services, Eelco's facility is equipped with modern infrastructure and technology to manage and store goods efficiently.

Practical Information

• Address: 15241 Fatima Dr, Laredo, TX 78045, United States
• Phone: 8888628657
• Website: uscustombroker.com
• Operating Hours: Monday - Friday, 8:00 AM - 5:00 PM (Please call for after-hours and weekend assistance)

Customer Reviews

Eelco has received 74 reviews on Google My Business, with an average rating of 3.4/5. Customers have highlighted several positive aspects of the business:

• Timely Operations: One reviewer praised the company for opening the gate on time, enabling drivers to commence their work promptly.
• Efficient Loading: Another customer highlighted the speed at which Eelco's team loads cargo, ensuring quick turnaround times for clients.

Despite the positive aspects, one reviewer mentioned that it may take time to access the door, which could be improved to further enhance the customer experience. Overall, Eelco's customer reviews indicate a generally positive perception of the company's services and commitment to quality.

👍 Reviews of Eelco

Justin K.

4/5

The gate is opened on time 9am.
Drivers should call to check in and get the door.
They load very fast, but it takes time to get the door.

Matiullah A.

1/5

⭐️ 1 Star Review
This is the worst place for truck drivers to get loaded. I checked in at 1:13 p.m., and now it’s 4:30 p.m. and I’m still not loaded. I called once and they told me, “You’re next.” An hour later I called again to ask why I still hadn’t been called, and this time they said there were five drivers ahead of me. Very unprofessional and misleading. They waste drivers’ time and don’t respect appointments. Really bad experience.

Goldy C.

1/5

Hello drivers
It Took 3 hours to load
Please be prepared if you coming for pick up
No restroom either

Ashwinderjit S.

3/5

Staff is good loading on time but the restroom for driver is very dirty . Its 2nd time, When i was came first time i did complate regarding this. But i think they had no effect.

EZ L.

1/5

I’m on flat bad! Check in 3:00 pm now 5 and I still don’t get any idea do they going to load me to day or not still sitting in line! They don’t even know where my load.

Mani

5/5

Great place to get loaded come on your appointment time .sometime they will load you early I usually call them from the Truckstop .and get loaded in a hour park on the street to check in the loaders quick to work will load you fast .the only time you probably gotta wait if your trailer isn’t here from Mexico .

Javier R.

1/5

Came friday to get loaded. They said they couldnt because they needed an email to confirm from their “dispatch” now im back monday after i got paid for layover and came it at 9 am and there has been NO MOVEMENT at all. Ive tried calling back and no one answers the phone. Everyone working here is clueless. The employees here milk that hourly pay while we get paid only when the wheels move. How are they even in business

Mark W.

1/5

Check in is a pain in the a...ive had to wait over 8 hrs once with an appointment. Pick up here many times never had them keep an appointment time