Fast-Fix Jewelry & Watch Repairs - Temecula, California

C T.

Cross reviewed on Yelp.
I would rate a 0 if possible. Thank goodness I didn’t have them permanently re-size my ring.
I brought in my 2 day-old brand new engagement ring (natural diamond stones, 18k gold) for a temporary sizer. They didn’t have the rubber guards I was looking for, but offered to install a metal piece insert that wraps around the ring.

I was told the piece was “gold plated,” NOT that it was steel, which immediately carved into my ring (18k gold is softer and more delicate) Not only can you see small scratches throughout, but you can FEEL dents where it was actually carved in a few spots.

We were unhappy and asked to have it removed. The curt woman helping us simply said “it’s going to get scratched” and “no refunds.” So for a $24 piece of metal, they ruined a multi-thousands beautiful new ring.

The “it’s going to get scratched” comment is absurd. I’m not paying someone else to damage my ring. Also, I have plenty of heirloom gold rings that aren’t scratched and dented, because I take care of them.

Hey I. M.

Very nice guy. I left him 2 necklaces to repair, one the chain snapped, and the other had 2 stones missing. He said it would be $70 & in 2 hours, I could pick it up. My jewelry isn't the most expensive but it has quite some value to me. He did an excellent job. Im very pleased with the customer servzice and his handy work😁😁

Abbey K.

Been here many times, and they always take care of me. This time I had to learn a very important (and costly) lesson to not wear my ring at the gym. But Fast Fix still came through and the ring looks as good as the day I was proposed to.

Casey H.

Always such nice customer service and quick work. I brought in 3 necklaces to be soldered, a watch to be repaired, and my wedding rings to be cleaned and they gave me great pricing. All items were done within g an hour and a half while I did some other shopping. I’ve used them for years and will continue to do so!

Erika S.

I had 3 pieces of jewelry with a total of 100+ stones and the very nice gentleman took them all out for $60! In about an hour too! Another place in the mall said they would charge at least $5 per stone... Which is just ridiculous! (A place in OC quoted me $100.) Super happy with the service here. Will def use them in the future and refer them!!

Chris R.

Very courteous and professional staff. They were able to find the exact Star Sapphire I needed for my ring. I highly recommend Fadt-Fix Jewelry & Watch Repairs.

Tyler

Truly a 6-star experience. The staff was extremely nice and very helpful. Reasonably priced and very well done. Not to mention they quoted me 20 minutes (much faster than I anticipated) and were done well before that still.

Would highly recommend to anyone who needs a repair, buff, or adjustment.

Dave G.

They knocked out 5 watch battery replacements for me in 30 minutes, and at the best price around. Now THAT is awesome service! I have 20 more, so I’ll be back.