Gap - San Mateo, CA

Address: 437 Hillsdale Mall Ste #2148, San Mateo, CA 94403, United States.
Phone: 6503414071.
Website: gap.com
Specialties: Clothing store, Baby clothing store, Children's clothing store, Lingerie store, Men's clothing store, Sportswear store, Women's clothing store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Men's clothing, Women's clothing, Quick visit, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 120 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Gap

Gap 437 Hillsdale Mall Ste #2148, San Mateo, CA 94403, United States

⏰ Open Hours of Gap

  • Monday: 10 am–9 pm
  • Tuesday: 10 am–9 pm
  • Wednesday: 10 am–9 pm
  • Thursday: 10 am–9 pm
  • Friday: 10 am–9 pm
  • Saturday: 10 am–9 pm
  • Sunday: 11 am–7 pm

Gap is a well-established and popular retail chain offering a diverse range of apparel and accessories for men, women, and children. Situated at Address: 437 Hillsdale Mall Ste #2148, San Mateo, CA 94403, United States, the San Mateo location provides a convenient shopping experience for residents and visitors alike. Customers can easily reach the store by dialing Phone: 6503414071 or visiting their official website at Website: gap.com.

Store Specialties and Product Range

The San Mateo Gap store specializes in a comprehensive selection of clothing and accessories catering to various needs and preferences. Specifically, it offers:

  • Clothing Store: A vast assortment of everyday wear, including jeans, t-shirts, shirts, dresses, and skirts for both men and women.
  • Baby Clothing Store: A dedicated section featuring adorable and comfortable clothing for infants and toddlers.
  • Children’s Clothing Store: A selection of stylish and durable apparel for children of all ages, covering everything from casual wear to outerwear.
  • Lingerie Store: A curated collection of lingerie and sleepwear designed for comfort and style.
  • Men’s Clothing Store: A range of menswear, including casual shirts, pants, jackets, and sweaters.
  • Sportswear Store: Activewear and athletic apparel for various sports and activities.
  • Women’s Clothing Store: A wide selection of dresses, blouses, pants, skirts, and outerwear for women of all sizes.

The store consistently strives to provide fashionable and affordable options, ensuring there’s something for everyone. The breadth of their offerings is a significant draw for many shoppers.

Convenient Services and Amenities

Beyond the extensive product selection, the Gap San Mateo store provides several valuable services to enhance the shopping experience. These include:

  • In-store pick-up: Customers can conveniently order online and pick up their purchases at the store.
  • In-store shopping: A traditional brick-and-mortar experience with knowledgeable staff to assist with selections.
  • On-site services: Potential services may include alterations or styling consultations (it is advisable to confirm these offerings directly with the store).
  • Same-day delivery: For a fee, customers can have their orders delivered on the same day.
  • Wheelchair-accessible car park: The store is committed to accessibility, offering a designated parking area for wheelchair users.
  • Wheelchair-accessible entrance: The entrance is designed to accommodate individuals using wheelchairs.
  • Credit cards, Debit cards, NFC mobile payments: The store accepts a variety of payment methods for customer convenience.

Furthermore, the store’s location within Hillsdale Mall provides easy access to other retail outlets and dining options, creating a complete shopping destination.

Customer Feedback and Reputation

Based on publicly available reviews, the Gap San Mateo store generally receives positive feedback. The Average opinion: 4/5 reflects a largely satisfied customer base. Many shoppers appreciate the store's selection, the helpfulness of the staff, and the overall shopping environment. One customer noted a recent sale with 40% off, emphasizing the value for money. The ability to receive a gift bag after a certain purchase was also a positive experience highlighted by another shopper. The store’s commitment to accessibility, as demonstrated by the wheelchair-accessible features, further contributes to a positive customer perception. The overall atmosphere described by reviewers suggests a welcoming and enjoyable shopping experience. It appears the staff are dedicated to providing assistance and creating a pleasant environment, contributing significantly to the store's reputation. The continued availability of merchandise and regular sales events are also key factors in maintaining customer loyalty.

Gap’s San Mateo location represents a valuable retail resource, combining a comprehensive product range with convenient services and accessibility features. Its commitment to customer satisfaction, as evidenced by positive reviews and a strong reputation, makes it a worthwhile destination for shoppers seeking quality apparel and accessories. The store’s location within Hillsdale Mall adds to its appeal, offering a complete and convenient shopping experience. The Website and Phone number listed above provide convenient ways to connect with the store and stay informed about its offerings and promotions.

👍 Reviews of Gap

Gap - San Mateo, CA
Love D.
5/5

It has been years since I last been to this location but it was nice to have walked in on there sale which was 40% off of everything. Staff were nice and helpful. There was a lot of merchandise available which was so good to see. We spent a certain amount which earned us a gift bag. 👜

Gap - San Mateo, CA
Ligia M. C.
1/5

We had a disastrous experience with a return! My family and I shop mostly on line because of the pandemic. We have two small children. Sometimes items don't work out so we might need to return or exchange one item, never more than two. We have a gap card and love to earn points so we use it all the time. The 1st time returning they couldn't find our transaction. The second time they couldn't find our transaction and gave my husband a store credit. Went back the other day, and once again they couldn't find it! They never asked if we had a gap card, they assumed my husband bought it from an outlet! The only reason we were returning was because they sent us the wrong item, and charged us for the item ordered! They "assumed" we would only buy from outlet and didn't even bother to look for the transaction. We had our receipt in our email, but this mall blocks all signal when you are inside so we couldn't bring it up! I will never shop in this location again. I'm saddened that the Burlingame store closed. Horrible customer service! I even spoke to the store manager, and she knew exactly what she had done to my husband! So angry with them!

Gap - San Mateo, CA
Yel M.
5/5

Great customer service!
I was serviced by Melissa, who offered me a gap reward + renewed my old expired gap card. She acted in a polite and professional manner. She talked me into signing up which turned out as great advantage

Thank you!

Gap - San Mateo, CA
Adi K.
5/5

this Frances girl is extremely attractive and helpful to the organization as a whole. As a people person, her communication skills are extraordinary and she helped me get exactly what i needed in a timely manner. She should be promoted or at least get a raise from her current salary.

Gap - San Mateo, CA
Manu N.
4/5

What i miss is a $10 sale , but now they are done with it and same tshirt which got in 10 bucks is now 25 .
Clothing quality is good even after several wash but the pants are over priced.
Good for Men Tshirts and women tops.

Gap - San Mateo, CA
Jonathan O.
5/5

Great service. Went in and got a shirt . Tag said 50 bucks. Got it for 23. It was on sale lol great service. Clean. Lots of great clothes for anyone who dressed clean cut and wants to live the good life.

Gap - San Mateo, CA
Ahmad S.
1/5

Worker manners in the neighborhood of zero and negative one. What a waste of a good store it used to be.

Gap - San Mateo, CA
Robert B.
5/5

Great customer service. One guy asked me to fill out a survey in exchange for a 50% off any item coupon!! Pretty sweet! I could buy a nice jacket with this!

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