Golden Swann Jewelers

Came in randomly and were very pleased both with the atmosphere and service in selling some estate jewelry. The man and woman helping us, I presume the owners, educated us along the way and were very helpful, honest, and provided good options. It was a great experience and the store is amazing. If you're looking for very high-end collectibles they're your stop. We'll be back if nothing else just a look at all the cool stuff.

Such a nice jewelry store with two wonderful owners. The jeweler has done some incredible work for me. This place has gifts galore, as it's much more than just jewelry. Highly recommend.

A pretty long time ago now I vacuumed up my engagement ring and golden swan fix the prongs and reset the diamond. they did a great job! When I superglued my updated ring to my finger and was unable to remove the super glue from the ring, I called the Golden swan to ask if the clean jewelry. the gentleman who works there suggested I soak it in alcohol and if it did not come off to bring it in and he will clean it. I asked how much it would be to do that and he told me he would just clean it for me.I soaked it in alcohol for 3 days and there's little tiny crevices on this ring and ithe glue did not come out so I brought it in and the gentleman picked all the spaces and clean my ring to perfection! He did not charge as promised. For the holiday season I will definitely visit to spend my money local and thank him again for the service he did for my ring. I know how the heck did you super glue your ring to your finger?! Lol. I was fixing my son's toy when the superglue exploded at the bottom and ran down my hand.

I need to edit my experience in Golden swan Jewelers in Auburn California. Oct. 2023 I had a 31.1 silver round that had been pounded down into a ball. I walked into the Golden Swan as a test, to see if this coin shop was honest. The owner had a foreign accent that I could hardly understand. I asked if he could tell me what the ball was? After several tests & putting under a microscope he couldn't identify it. He continues more testing. He then took my silver,left me at his desk,went to the back of store. I got suspicious to see where he went, so I went looking for him. I found him he was cutting into the ball without my permission. We then went back to his desk. He attempted more chemical tests, still claiming he didn't no what it was. He decided to weight it. His scale is behind his desk so customers can't see what he's doing nor the weight. (That is against the law.) He is supposed to have a certificate in view for the public because his scale is ( by law) is tested regularly & the scale must be on counter for public to see. He ended up taking a few grams. The next day I took the silver ball to Roseville Numismatics coin shop. ( Great honest customer service & tested my ball. They put a drop on the ball it turned red & the man told me it was .999.9 fine silver & weighed 28.9 grams. The man stated there was no need to make a cut. Golden Swan took advantage, & lied to me, because I was not experienced in precious metals. I learned a valuable lesson. Never allow your metals to leave your site. Never trust a hidden scale. Never allow anyone to cut your metals without your presence & permission. The Golden Swan in Auburn Ca. Is NOT honest,and DOESN'T abide by the LAW. Never seen any certificates.

I don’t recommend going there at all there’s an older man who will try to rip you off if he thinks you don’t know what you have would give 0 stars if that was an option

Fantastic selection from traditional to eclectic. Prices for resizing and repairs were much more reasonable than the mall kiosks. Owners Margareta and Ben are personable and welcoming. They helped me design a quirky wedding set with some technical challenges and pulled it off flawlessly - I'm so delighted with the attention to detail and how much fun we had working together!

These guys are seriously the best. My fiancé and I got a recommendation to go there to get my engagement ring custom made, and we could not have had a better experience. We walked in and Margareta just breezed us through the process. She was sharp, efficient and completely honest with us. Her kindness and brusque no-nonsense nature endeared us to her immediately. Not only did they get my dream ring made, but Margareta and Ben and the goldsmith really exceeded all of my expectations and gave us the screaming deal of a lifetime, as well as so many laughs, and no time wasted. I couldn’t imagine going anywhere else ever after this experience. They were seriously the best.

Ben at Golden Swann was so helpful to us with an appraisal of 2 small items – he explained all the tests he was performing and what they meant and was very kind and professional. The store was lovely as well!