Jerome's Furniture & Mattress Store-Moreno Valley - Moreno Valley, California

Introduction

Welcome to Jerome's Furniture & Mattress Store in Moreno Valley, a premier destination for high-quality furniture and bedding solutions. With a commitment to exceptional customer service and a wide range of products to suit every taste and budget, Jerome's has been serving the Moreno Valley community for many years. Let's delve into the details of what makes this store a go-to choice for furniture shopping.

Main Services

• Furniture Store: Jerome's offers a vast array of furniture options, from living room and dining room sets to bedroom furniture and home office solutions. Their collections cater to various styles, including modern, traditional, and transitional designs.
• Mattress Store: As the name suggests, Jerome's specializes in mattresses, offering a variety of brands and types such as innerspring, memory foam, and hybrid mattresses. They also provide mattress protectors, toppers, and pillows to enhance your sleep experience.
• Sofa Store: Jerome's boasts an extensive selection of sofas, sectionals, and sleeper sofas in diverse fabrics and styles. Their knowledgeable staff can help you find the perfect sofa that fits both your space and your lifestyle.
• Bedding Store: In addition to mattresses, Jerome's carries a wide range of bedding essentials, including comforters, sheets, duvets, and decorative pillows. They offer both classic and designer bedding collections to help you create a cohesive and inviting bedroom.
• On-Site Services: Jerome's provides several on-site services to make your furniture shopping experience as convenient and stress-free as possible. These include:
• Assembly service: Jerome's can assemble your new furniture at no additional charge, ensuring a safe and proper setup.
• Installation services: Their professional team can install your furniture where you want it, saving you the trouble of heavy lifting.
• Repair services: In the event of damage or wear, Jerome's can help repair your furniture to extend its lifespan.

Location and Access

Jerome's Furniture & Mattress Store is located at 12500 Day St, Moreno Valley, CA 92553. Situated in the heart of Moreno Valley, the store is easily accessible from major highways, including the 60 and 15 freeways. The store is surrounded by various local attractions, such as the Moreno Valley Mall, the Moreno Valley Public Library, and the Moreno Valley Conference & Recreation Center.

For those who prefer to shop from the comfort of their home, Jerome's website offers a user-friendly online shopping experience. You can browse their extensive collection, filter by category, brand, or price, and even use the virtual design tool to visualize how furniture pieces will look in your space. Additionally, the store offers in-store pick-up and same-day delivery options for added convenience.

Featured Characteristics

• Women-Owned Business: Jerome's Furniture & Mattress Store is proudly women-owned, reflecting the company's commitment to diversity and inclusion.
• Wheelchair Accessibility: The store is designed with accessibility in mind, featuring a wheelchair-accessible entrance and parking lot to accommodate all customers.
• LGBTQ+ Friendly: Jerome's welcomes and celebrates customers of all backgrounds and identities, fostering an inclusive shopping environment.
• Payment Methods: To accommodate a wide range of customers, Jerome's accepts various payment methods, including cash, checks, and major credit cards.

Practical Information

• Address: 12500 Day St, Moreno Valley, CA 92553, United States
• Phone: 8589241793
• Website: jeromes.com
• Operating Hours: Monday to Saturday, 10:00 AM - 8:00 PM; Sunday, 11:00 AM - 6:00 PM

Positive Aspects from Reviews

With an average rating of 4.6/5 from 2495 reviews on Google My Business, Jerome's Furniture & Mattress Store has clearly made a positive impression on its customers. Many reviewers praise the store's wide selection of high-quality furniture and excellent customer service.

Some of the positive aspects mentioned in the reviews include:

• Knowledgeable and helpful staff who take the time to understand customers' needs and guide them through the purchasing process.
• Competitive pricing and frequent sales, allowing customers to find great deals on furniture and bedding.
• The store's clean and well-organized layout, making it easy for customers to browse and find what they're looking for.
• The convenience of on-site services, such as assembly and installation, which save customers time and effort.
• The store's commitment to customer satisfaction, with many reviewers mentioning that issues were promptly addressed and resolved to their satisfaction.

In conclusion, Jerome's Furniture & Mattress Store in Moreno Valley offers an extensive range of furniture and bedding options, exceptional customer service, and a commitment to accessibility and inclusivity. With its convenient location, user-friendly website, and positive customer reviews, Jerome's is an excellent choice for furniture shopping in the Moreno Valley area.

👍 Reviews of Jerome's Furniture & Mattress Store-Moreno Valley

Eva M.

5/5

It was great! Mary was very helpful from the time we came into the store. She gave us plenty of room to look around freely and was near when we had questions. We were not expecting to buy today but then we found the perfect sofas for us. Thank for making our first visit a pleasure.

Hannah M.

5/5

We had a wonderful experience at Jerome’s Furniture Store in Moreno Valley, thanks to Sam’s exceptional customer service. From the moment we arrived, Sam was incredibly patient, attentive, and genuinely helpful. He took the time to understand our needs, answered all our questions thoroughly, and made sure we felt comfortable throughout the process.

His professionalism and friendly attitude made our shopping experience smooth and enjoyable. It’s rare to find someone so dedicated to customer satisfaction. If you’re looking for quality furniture and top-notch service, we highly recommend visiting Jerome’s and asking for Sam!

Mr A.

5/5

I had called in advance to ask a few questions about a current special being advertised….. I spoke with Ivonne She was super friendly and professional, answered my questions….. I ended up calling back a couple times with more questions and again, spoke with Ivonne.
Her super friendly personality, clarity and genuine desire to find me what I was looking for as opposed to a “salesy experience,” was fantastic..
I scheduled an appointment and my wife and I went to the Moreno Valley Jerome’s.
When we walked in, we were immediately greeted…..based on her friendly demeanor, I said “Ivonne?” She said yes and thanked me very much for coming.. In short, we were matter of fact about wanting to look at base price, mid price and highest price to see what was most comfortable.. she suggested trying them all and then looking at the numbers . This was a fantastic no pressure manner of presentation because we had no monetary bias and no pressure from her..
My wife and I ended up selecting a fantastic midline mattress with an amazing MASSAGE CHAIR included for ZERO DOLLARS.
Ivonne’s sales delivery is personal and knowledgeable, her personality was personable and not agendized…..
Clearly, the business and personnel are there to make money but this experience felt more like she was genuinely trying to make our sleep time fantastic.
Thank you Ivonne and the several other super friendly people who assisted in the purchase process too.
Well done
WH

Yvette G.

5/5

We bought our sectional couch few years back and we loved the experience. The delivery was easy!

We just bought our new mattress last weekend and it was delivered today! Amazing experience and they took our old mattress too!

Lisa R.

5/5

I met by the door immediately,service with a smile for sure. I was shown all my options that I had to choose from, i was shopping for a recliner, salesman was very informative helpful and kind. Made it a quick easy purchase transaction and had my delivery set up all before.I left. I will continue to go back to jerome's.

Bryant R.

5/5

Bryant one of the sales member there was the best. He helped me and my daughter pick out furniture without making us feel obligated or rushed. When you go there ask for Bryan. You won't lose.

dzy H.

2/5

So far I'm not too happy with the service here, there was an issue with an order I placed. I ended up getting one full bed w/ frame and box, another one for a twin bed. And I had to return another bed, that was for a twin XL, that they specifically told me was going to fit in a twin bed, turns out not to be accurate. This happened yesterday, some of the ladies from customer service have been helpful, but when trying to figure out my refund and answering questions not so much. I was told they would call me back yesterday and they didn't, I called back today, to ask about my refund and more questions I want to ask and they said I would get a phone call soon, it's 7pm now, so I'm giving them the benefit of the doubt to call me back. I would just like to add that the delivery guys were very professional and they did the white glove service perfectly.

Sheldon A.

5/5

We were in the store in Moreno Valley. Our salesman was Bryan and he was terrific! No pressure, he let us shop for a period, came over and asked if we needed help! We saw something interesting, he answered all our questions and we bought furniture! The girl handling the financing was great! So we are very happy with your store! Thank you!