Mahina Clothing - Haleiwa, Hawaii

Andela A.

I bought jewelry—earrings for $9. Sure, that’s not a huge amount and is manageable, BUT I wore the earrings right after purchasing them, and by the evening, when I took them off, I noticed that the gold coating had already worn off, revealing a silver color underneath. I get that this happens with cheap fashion jewelry, but after less than four hours of wear?

Poor jewelry quality—definitely not recommended.
The store itself had a cool boho vibe with natural colors, though.

CHRussian D.

Bought a dress for $54; reasonable for Oahu North Shore.

A couple days later on Kauia, noticed a seam losing its stitching.
It was 4 days later, by the time we could get back to the North Shore store with the receipt.
Fastest exchange ever; no questions, no hassle, and they had another of the same style and size in stock!
Clerks were nice.

I was skeptical of the purchase in the first place for personal reasons.
Was pessimistic about an easy exchange.
Couldn't have been more wrong on both accounts.
The easy exchange makes me feel better about the initial purchase!

I see the negative reviews here.
It might be a "you" problem.
We had a good experience!
Suggest others visit this store.
Just check the seams.

Luisa I.

I bought a cute cheap bracelet that happened to break 4 days after, when I wore it for the first time. When I went back to the store they insisted I needed the receipt to get any help. Seriously? I had no intention on returning or exchanging it, so ofc I didn’t keep the receipt. I even showed them my bank statement, with the date and the amount, but they still refused to do anything.
On top of that, the woman I had to deal with was rude and made the experience even worse. I definitely don’t recommend the store and strongly suggest them to hire new employees who know how to deal with customers.

Mindy W.

I want to say that they did honor my exchange and they did not have to do so. Which I appreciate.
Hale’iwa location.

However, I went to return a dress and I was ONE day past the return. They allowed me to do the exchange (which I am grateful for) they kept acting like I stole the dress. I had the receipt and I had TWO of the same dress. 1 was purchased for myself and 1 was purchased as a gift. The person who got it as a gift exchanged the dress for a smaller size (which I found out after I left the store. I text to ask her because they were acting so rude and weird about me asking for a return). My husband was standing there and he was like: why are they being so rude?! I was never rude, I was polite. Kept telling them thanks for doing the exchange.
The costumer services was honestly not it and they really acting judgmental even with a receipt showing it was purchased there. It was so off putting.

Julieanna C.

Currently pissed off and laughing right now. This was my first time going to their store next to Matsumoto’s and I noticed they had cute affordable jewelry. I walked in with a group of friends but most of them left as I continued looking. Was in there for a bit walking around with ONE necklace that I wanted and speaking to one of my friends if i should buy it. As soon as I bought it and walked out, my friend told me she noticed the employees were completely staring down at me as if I was stealing? I get it because I am a retail worker myself but to be staring down the ENTIRE time ? Wasn’t even approached to either if i needed help but was able to approach others in the store? I was also polite at the register but after hearing this, especially STILL being stared down when im outside their store after I paid? I felt humiliated…. Please have polite employees.

Joseph N.

The store has some very interesting clothing. My wife was very impressed with what they had. I was most impressed that they actually had chairs for us to sit on while we waited for others in our group to try clothing on. Also, the staff were incredibly friendly and helpful.

Chantal

I love this store and sadly will probably still shop here at my own risk. I bought a flowy dress here and laundered it according to the care tag instructions. After if hung to dry, it had lost about 6+ inches of length making it unwearable. I called the store to see if there was anything they could do and there wasn't. It's a shame that they are selling clothes with their tags on it that have poor instructions that ruin the clothes.

aradhana M.

This store is either racist or discriminatory of some kind. I’ve walked in here thrice, not once helped by the people there. Greeted or thanked. While at the same time I’ve seen white people walk in here be greeted, the ladies would take clothes to the changing rooms to hand it to them, ask them if they liked the stuff etc. And this me being visibly pregnant and trying to find something that fit me. Not once person was willing to even ask if I found things I liked either. What a Shame this being Hawaii.