Metro by T-Mobile

Name: Metro by T-Mobile
Address: Goodyear
Telephone: 34406130

Location of Metro by T-Mobile

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Reviews of Metro by T-Mobile

Dianna Sandoval

5/5

Just wanted to take the time to thank Erick for all his help! He was so patient and took his time to understand our needs and helped us with everything! Highly recommend this store for all your phone needs! Thank you Erick!

chris piercy

2/5

Don't go here just to many problems. Went in for no yada yada and all I got was yada yada and a but load of hidden fees. Not worth your time.

Priscila Chavarin

1/5

We went in there for help with the SOS she couldn’t do it and told us we basically had to go to Mesa. Then we went right up the street and in 5 min the phone was working and service was back on “She needs more training”

Kathryn Meggs

3/5

Says hours were updated 4 days ago…..apparently that is incorrect as I just drive to TWO locations that close at 7 o’clock!!!! Get with it and fix this so that people like ME don’t waste their time!!!!

Monique Gonzalez

5/5

Took a little long to be helped but very friendly Guy

Heather Morin

5/5

Alejandro is by far the best customer service in the Phoenix. Helpful , knowledgeable an I have a very hard time understanding all the new technology. He takes the extra time to explain everything to me so I can understand it an my phone works. He does his job with heart ...I live way out of this area but the drive time is worth it because of his exceptional service!

ricardo beltran

5/5

Highly recommend this location, the employee who assisted me was Alejandro. He did a phenomenal job explaining the software updates and technological advancements on phones over the years. Also they have good deals. This is the only place I'd recommend if you wanted a phone!

Miguel Cordova

1/5

Came here on 8/31/22 was offered a great deal for home wifi to be added to my account. Ray made it sound excellent. Stated it is nothing like a hot spot. That I can game abs work remote from home without issues. Well of course it was to good to be true. According to customer service agent, they added 100gb wifi and that was it. No Unlimited and once the 100gb were up no internet at all. 2 days of work I have missed. I called on 9/7 at 10am and was told nothing until 7pm that customer service can't do anything. It has to be at the store. Drove the store that online hours said 8pm but was closed by 7pm. Came this morning at 10am to get my full refund since it was sold under false pretenses. Well Ray isn't responding so the clerk can't do anything. So here I am still waiting after a full 24 hours. Apparently now the owner has to reach our to someone else to get me my refund. I have been with Metro for years and for the 1st time I am now considering changing carriers. I hope this gets resolved asap as I have now missed 2 days of work and I doubt anyone will be compensating me for it. Once I get a resolution I will update my post.

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Phone: 34406130

Category: Arizona

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