Montgomery Air Freight Expedited - Birmingham, Alabama

Overview of Montgomery Air Freight Expedited

Montgomery Air Freight Expedited operates as a specialized freight forwarding service provider based in Birmingham, Alabama. Their primary focus lies in the air freight forwarding sector, offering customers efficient and reliable solutions for the transportation of goods. The company distinguishes itself by emphasizing expedited shipping options, catering specifically to clients who require timely delivery for their shipments. This targeted approach positions Montgomery Air Freight Expedited as a valuable partner for businesses needing dependable air cargo services within the southeastern United States and potentially beyond.

Location and Facilities

Headquartered at 1531 Red Hollow Road in Birmingham, Alabama (US), Montgomery Air Freight Expedited benefits from its strategic location in a major logistics hub. Birmingham's central position in the southeastern US provides advantageous access to domestic air routes and highway networks. The company's premises, located at 1531 Red Hollow Rd, Birmingham, AL 35215, United States, serves as the operational nerve center for their activities. This facility is equipped to handle the complexities of air cargo logistics. Furthermore, the company demonstrates a commitment to accessibility and inclusivity by ensuring that their physical location features a wheelchair-accessible car park and a wheelchair-accessible entrance. Essential amenities like accessible restrooms are also provided, reflecting a consideration for all potential visitors or clients who may require these facilities.

Core Services and Specialties

Montgomery Air Freight Expedited's specialties clearly revolve around the provision of freight forwarding service, with a particular emphasis on air freight. Their expertise lies in managing the entire process of cargo shipment, from consolidation and documentation to customs clearance and final delivery. As a 3PL provider, they offer comprehensive logistics solutions tailored to meet the diverse needs of their clients. The service typically includes door-to-door cargo handling, meticulous tracking, and dedicated customer support. Their offering of expedited air freight options is particularly noteworthy, designed to meet urgent shipping requirements and tight delivery schedules, ensuring goods reach their destination swiftly and reliably.

Contact Information and Accessibility

For contact purposes, Montgomery Air Freight Expedited provides a direct phone line at 205-591-9400 (Phone: 2055919400). This allows for immediate communication regarding service inquiries, shipment status updates, or to potentially arrange quotes and partnerships. The company also maintains a website, accessible via the URL mgmair.com. This online platform likely serves as a repository for additional company information, potentially including detailed service descriptions, industry news, and contact forms for leads. Prospective clients and current customers are advised to leverage these contact channels for effective engagement. The emphasis on wheelchair accessibility at both the car park and entrance underscores a commitment to ensuring that the facility is welcoming and usable for everyone. The inclusion of an accessible toilet further enhances the overall experience for individuals with mobility challenges visiting the premises.

Customer Feedback and Reputation

The reputation of Montgomery Air Freight Expedited among its customers can be gauged through the 23 reviews available on Google My Business. While the average rating of 3.3 out of 5 indicates room for improvement, this feedback is valuable for potential partners seeking to understand the service quality and customer satisfaction levels. These reviews often provide specific insights into experiences with service reliability, customer service interactions, and the efficiency of the freight forwarding processes. When evaluating the company, interested parties should consider these reviews alongside the potential benefits offered by their expertise in air freight and expedited shipping services. The feedback serves as a benchmark for the company's performance against industry standards.

Relevance for Potential Clients

For businesses and individuals seeking logistics solutions, particularly those requiring fast air transport, Montgomery Air Freight Expedited represents a relevant option worth investigating. Their specialization suggests a focused capability in managing air cargo effectively. The physical accessibility features are particularly important for logistics companies that frequently transport personnel or partners with mobility needs, or for clients who might visit the facility. While direct comparisons with larger global freight forwarders are not provided, their local focus in Birmingham, Alabama, likely offers advantages in understanding regional market dynamics and potentially quicker response times for local or regional shipments originating from or destined for the area. The availability of online resources and direct phone contact facilitates easy access to information and support.

👍 Reviews of Montgomery Air Freight Expedited

Claud R.

1/5

Absolutely terrible experience with this company. They delivered my warranty item and waited until the last day of the window they had to deliver it. It sat on their dock for 7 days. It finally arrived, broken and damaged well beyond repair. Now they are contracted to pick it back up and return it, so that the original shipping company can send out a replacement, and they are once again waiting until the last day they have within the 72 hr window, to come by and pick it up. Find another company for your shipping needs. You will be sorely disappointed with MAF.

Virgilus L. L. 0.

1/5

This company must be a sham. Low level employees and even lower level management.
If u ever get hit by one of their trucks, be sure to establish an attorney first. Because this companies insurance will give ur claim to a 3ard party company to take care of ur claim. And then a 4th......I've already lost my job because my car was parked in a restaurant and the driver dragged my car 2 spaces....don't use this company for anything..

Raquelle S.

1/5

If you can avoid having anything delivered by this company then avoid them like the plague. Instead of backing in or even pulling in my actual driveway they pulled along my main road, got my delivery out, and then told me they couldn’t pull it across my driveway because their pallet jack wouldn’t move. Completely incompetent. If I could leave a review with zero stars I would

Cecil D.

2/5

Overall, I will have to say my experience working with this company recently was very lackluster. I ordered a TV through amazon and it was shipped through this company. The drop of was a bit annoying as I had yo wait a week to have it delivered, although thats not out of the ordinary for such a large item. My problems started when I had tto have the item shipped back do to some quality issues. For a pickup, they do not have scheduled times only days. In be other words you are required to be available from 9-5 throughout the entire day for the driver to pickup your item. Secondly when I set up the appointment I was tood I would recieve a call 30 mins before the driver gets there. I scheduled it on Wednesday the first week and never heard from them. I had to wait until Thursday to set it up again cause i worked the rest of the week and they're closed on weekends. I called them minday and set up a pick-up for Wednesday or Thursday and still never heard from them. Again I waited until that next Monday to set up a pick-up for the 3rd week in a row and simply asked if there was anyway I could ensure I was going torece recieve a call, that is when the receptionist preceeded to tell me they had personally called and left voicemails for me. But I told them I didn't receive any. They just said welo we'll have a driver contacet you when they are 30 minutes out and hung up on me. Luckily later that day I did receive a call from the driver who was already in my apartment, not 30 minutes out. But the driver was very nice and professional and the only reason Im rating this two star instead of 1. He was very polite and got my item loaded and headed out no issues.

Charles G.

1/5

Working with MAF has been one of the worst experiences. They were supposed to pickup a return order. They picked up a portion of it and then while I'm holding my 1 week old child, they ran to the truck and drove away. I repeat, They ran away while I was holding my 7 day old child! Absolutely horrible. One member of their team did not look fit drive.

TruthSeeker7

1/5

This company is a HORRIBLE!!! Unprofessional and late with deliveries. They deliver your items whenever they feel like. This company needs to go out of business!!! Do not have anything delivered from this company!!!

Jon W.

5/5

Everyone is very helpful and very professional with handling any type of freight.

Randi L.

1/5

Honestly if you see these trucks in public steer clear because they have no idea how to drive.