Mr. Time - Torrance, California

Paul O.

So I walked in here with two watches that I needed to get the batteries replaced. They quoted me a fair price. As I was waiting for my batteries to be replaced, I took a look around. I found two nice watches I wanted. I asked for a quote on the citizen watch and They gave me a decent discount. I then asked how much the g shock one and it was at a fair price. So I asked them if I bought both watches will they give me another discount and they did! I walked out there getting both at a great price. Here’s the kicker, the Swiss army watch I brought in was kind of difficult and they said they’d need some more time to change it out. Originally they quoted me $25 and when I came back to pick it up, they gave me a $10 discount! I’m definitely coming back.

Nathan C.

Came back here to change out my Gshock batteries, as I had good service prior. Well, not today. Arrived at 10:15am, doors closed. Apparently they open at 10am. Waited until 10:20am while calling. No answer, no room to leave a voicemail. Hours of operation are NOT M-Sa 10a-5p.

James S.

A bad joke. Mentally ill employees.

They put a new band on my watch 10 days ago. This morning one of the pins holding the band on fell out. This is the first time a pin has ever come out of a band on one of my watches. I have worn a watch daily for many years.

Today I went to the store to get the pin put back in. The crazy older lady asked me if the pin was mine. I told her it came with the watch. She then said it was too small. I asked them to put in a pin that would work and, if necessary, I would pay for a new one.

I asked the younger employee who frequently bickers with the older one why, if the pin was too small, she didn’t replace it when she put on the new band. She lamely said she couldn’t have known then. She replaces bands and deals with pins every day. She was lying, is inept, or both.

My question upset her and she said because of how I had talked to them they could choose not to help me again. When I paid, the older crazy one patted the sign that said they can refuse service to anyone and told me we’re done.

I never cussed at them or accused them of incompetence. When I told the younger one the older one said the pin was too small, she was dismissive and said, “She says a lot of things.”

No idea if they treat others this way or if they saved their crazy for lucky me. There are plenty of other local watch places. Good riddance.

A year after I had this awful experience the extra large pin the younger employee put in caused the plastic holder to break off my watch. The pin bent so it could fit but its being too long put too much force on the plastic holder. A picture of my broken watch is attached.

I thought about going back and showing them my watch, the bent pin, and the broken off piece. The watch is worth as most $20 and they might yell at me so I'll eat the cost and buy a replacement elsewhere.

Patricia P.

Great service and quick battery changes. $13 each for my Skagens and would have been $25 for a Burberry watch that turned out was too corroded for the battery to be replaced.

I didn’t know that the waterproofing was a rubber seal that could degrade, so they had to give me the heads up that they might not be able to change the battery for it, but if they couldn’t then they wouldn’t charge. Great customer service and excellent communication

Bonus photo of what a corroded watch looks like 😅

J M. R.

Big selection watches, in particular looking at Gshocks. Owner friendly & knowledgeable. Good location by Macy's? 2nd floor

Julian P.

brought in my GShock to have a new battery put in. very fair price and it was fixed quickly. definitely recommend

Ernest H.

Friendly and efficient family-run shop.
I had batteries for 2 watches replaced here (Longines and Raymond Weil). Everything was done quickly and professionally. I will return as needed in the future.

scott C.

Very professional and very affordable. I dealt with Christina. They took care of me well. Definitely recommend