NAPA Auto Parts RBL

Everyone is wonderful. They are so very helpful, Unfortunately I didn't get the name of the gentleman that helped me with my battery today. I would just like to say to him,"Not all heroes were capes" As a (older) Single female,It's nice to know you can come someplace and be respected. Thank you again! Karen

As usual, Greg and Julie, who work the back counter, are incredibly rude to me. I bring my battery in to be charged, and they act like I'm bothering them, and usually ignore me for quite a while before barely acknowledging me. Twice now my car has died after leaving there, because they did not charge my battery, but lied and said they did. I have a battery tester, and today they did it again, didn't charge it, and Greg put my battery on the floor, instead of the counter, where they put literally everyone's batteries because they're heavy. He practically dropped it on my foot. Clearly they don't like me, but you should be able to do your job with integrity no matter what. I've always been respectful, but who said you had to like me? They act like I have the audacity to ask them to charge my battery, and lying about charging it and leaving me stranded late at night is unacceptable. I got the battery there, if it's garbage, that's not my fault. They talk smack about customers, loudly so everyone hears, and treat me like I have no right to be in their presence. The audacity is on them, not charging my battery, saying they did, with no regard to my life and what could happen when it dies, and then giving me do much attitude. I'm disgusted.

Quick, better quality parts, organized layout, and competent employees ready to serve Always my go to and never had issues with returns

Normally my go to parts store.....but it needs to be said that the Napa corporation donated alot of money to the 2025 right wings nut job project......do what you want with the info...the FACTS are out there if you need to look it up.

Called was put on hold for 22 minutes. After listening to the hold music and ads I eventually hung up and called back, only to be asked to be put on hold again by a different representative. I told her I’ve been on hold for 22 minutes and just hung up and called back. She told me they didn’t have any calls. I told her I don’t know how I’ve been on hold for 22 minutes. Her response was “well that never happened, what do you want?”

Called to ask if they had my car battery in stock, immediately put me on a "brief hold" for 21 minutes, after which I gave up. No reason for a 21 minute hold ever, let alone on a Tuesday at 2:30PM.

Very helpful staff. Nick was particularly helpful and knowledgeable, so grateful to have a local spot like this !

It's not my go to parts store but it has what you'll need and more. If not them than the other 4 or more part stores will.