NAPA Auto Parts - Yucca Valley Auto Parts - Yucca Valley, California

Tom L.

Jessica is a rock star. Today at 10 AM I stopped by because I needed a square bolt for a motorcycle battery since I dropped one of the two that came with the battery in the sand and it disappeared forever. She combed through a bunch of boxes under the counter that had tones of spare and left over parts to find not only one but three for me. NAPA Auto has always been good to me in every state I have been in but this service was above and beyond. Thank you again and the Harley is roaring thanks to your help.

Chrisp

Was told by Napa and autozone that my 1999 jeep cherokee uses ATF+4. I L
Looked at owner manual and says to use only +3 ATF... They both don't carry ATF 3. Something is wrong with this picture.

Steve M.

Sorry to see bad reviews.
They have always been helpful to me, and have gotten me out of a bind a couple of times.
Don't normally use them (in Yucca valley that is), as there are other stores closer to home.
I write thas as a unknown Joe Soap, who comes in once in awhile.

To recap, great service.

Tyler

Employee ordered brake spring kit, since the delivery was going to be in 5 hours, he got one from a kit and gave it to us, and said he would complete the kit when the order came in. Saved us a lot of hassle. Great service.

Nate M.

Great store with knowledgeable people. They'll even pull out their old school books to find the part you need! Shane helped me find the suspension parts I needed for my Edge and was prompt and pleasant during the transaction. Thank you Napa and Shane!

Brittaney R.

I don’t think I’ll ever shop here again. Truthfully, I always thought it was a myth that women get treated like they’re stupid when it comes to mechanics, but one of their employees proved that it’s not just a stereotype. I came in to replace my caliper and the first thing I get is “sweetie”, “are you sure it’s the caliper” and “who’s helping you”. Do you ask every customer who’s helping them? It was definitely my caliper and I didn’t need help fixing it other than bleeding the breaks, which is normal. Two, my friend was also fixing his car at the same time as me and called them and went to their store and not once did they get called “sweetie” or get asked if they were sure they knew the problem or had help. Truthfully, I should have left this review a while ago, but I didn’t want to be “that girl.” I used to really like Napa and only get my parts from there, but I haven’t gotten a single part since then even when I had them order my replacement caliper for the other side. It just wasn’t worth being talked to in a condescending manner and I ordered it from autozone instead.

Maybe realize gender or age doesn’t dictate how much you know or what you’re capable of.

Jason D.

Always get good service here, but need to give props to Eric for Great Service! He went above & beyond for the second time helping me locate a part. Much appreciated Eric!

F G.

Auto Parts Store is a little bit higher priced and doesn't usually have everything that I need, well, not a very well stocked place.. so you have to order it so it could take a few good days to get your part that can be ordered direct online without visiting the store. Way overpriced on tools and small accessories. Their customer service is great.