Oakley SI - Foothill Ranch, California

Oakley SI, located at Address: Oakley Inc., 1 Icon, Foothill Ranch, CA 92610, United States, is a renowned sunglasses store that specializes in providing high-quality eyewear solutions to its customers. The store can be reached by phone at Phone: 8005254334 or through their official website at Website: oakleysi.com.

SPECIALTIES: Oakley SI is well-known for its extensive range of sunglasses, catering to various preferences and requirements. The store offers a wide selection of styles, designs, and colors, ensuring that customers can find the perfect pair of sunglasses to suit their individual needs.

OTHER POINTS OF INTEREST: In addition to its excellent products, Oakley SI provides several amenities that make visiting the store a pleasant experience. The store features a wheelchair-accessible entrance and car park, making it easily accessible for all customers. Quick visits are also accommodated, ensuring that customers can browse and purchase sunglasses without spending too much time at the store. Credit card payments are accepted, providing customers with a convenient and secure payment option.

REVIEWS AND RATINGS: Oakley SI has received a total of 11 reviews on Google My Business, with an AVERAGE OPINION: 2.8/5. While some customers have expressed satisfaction with their purchases, others have shared concerns regarding the quality and customer service provided at the store.

RECOMMENDATION: Considering the range of products available and the accessible store facilities, Oakley SI is a potential destination for those seeking a new pair of sunglasses. However, it is advisable to research customer reviews and experiences before visiting, as this may help to better gauge the quality of products and services offered. For further information or inquiries, we recommend contacting Oakley SI directly through their official website at oakleysi.com.

👍 Reviews of Oakley SI

T ?. L.

2/5

Great customer service if you are able to get a hold of them within the limited business hour after going through the "automated" message system. Overall good and affordable sunglasses, however if you come across an issue like "having an outdated shipping address" and trying to change it right after check out, hang on tight, it is almost impossible to get a refund or change that shipping address.

Danny

3/5

I had the exact opposite, I think the customer service was great both times I called but the lab is behind and it takes wayyyy longer than the so called promised 8-10 days. Its been 3 weeks and mine hasn't even shipped yet, COVID isn't helping I'm sure, but if that's the case then your website needs to reflect that change.

Benjamin H.

1/5

Great Products, Astoundingly terrible customer service... Like the worst.
I've made multiple purchases over the past 20 years of Oakley products. I will say that I have always been pleased and a few have exceeded expectation with the products. However, if you have to contact customer service for ANYTHING don't expect to be treated like you spent what you did... because you won't. Even if it's one of the most expensive things or cheapest. Custom glasses, apparel.. doesn't matter. You'll get treated like something they scraped off a boot sole. And it's been the same person both times I've had to make contact with that has the same repeat treatment. Out of respect for his unprofessionalism, I'll refrain from putting it in this review. Proceed with caution.

Gabriel N.

5/5

They have treated me right and I have made several purchases over the years. Sometimes the reps are not the most friendly but they are professional and have done their job well. Surprised at all the negative reviews. Wow

John F.

1/5

Oakley corporate headquarters in Foothill Ranch is closed to customers due to covid as of August 13,2021. I wish they had posted this information before I drove out there, poor customer service! Closed due to covid "really" August 2021?

Edward T.

5/5

As a photographer of architecture, it’s great to see structures so different from the norm

Yolanda L.

5/5

Great customer service

Drew D.

2/5

Their website is one of the worst.