Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch)

Located in the heart of Redwood City, California, Provident Credit Union's Redwood Shores Community Branch is a premier financial institution that offers a wide range of services to its members. In this article, we will delve into the main services, location and access, featured characteristics, practical information, and customer reviews of this credit union.

Main Services

• Credit union: Provident Credit Union is a not-for-profit financial cooperative that offers a range of financial services to its members.
• ATM: The credit union has a network of ATMs across the country, making it easy for members to access their funds on the go.
• Bank: Provident Credit Union offers a full range of banking services, including checking and savings accounts, loans, and investments.
• Financial consultant: The credit union has a team of experienced financial consultants who can help members create a personalized financial plan.
• Financial institution: Provident Credit Union is a member-owned and member-controlled financial institution, which means that its primary goal is to serve the needs of its members.
• Mortgage lender: The credit union offers a range of mortgage products, including fixed-rate and adjustable-rate loans, to help members achieve their homeownership goals.
• Other services: Provident Credit Union also offers a range of other services, including cash advances, wire transfers, and insurance products.

Location and Access

The Provident Credit Union Redwood Shores Community Branch is located at 210 Redwood Shores Pkwy, Redwood City, CA 94065. The branch is easily accessible by car, with ample parking available in the adjacent parking lot. The branch is also wheelchair accessible, making it convenient for members with disabilities.

The credit union is located in the heart of Redwood City, within walking distance of several restaurants, shops, and community amenities. The branch is also close to several public transportation options, making it easy for members to get to and from work or other destinations.

Featured Characteristics

* Wheelchair accessible entrance
* Wheelchair accessible parking lot
* Cash advance available
* ATMs and banking services available
* Financial consultants and mortgage lenders on staff
* Member-owned and member-controlled financial institution
* Personalized service and great rates

Practical Information

* Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065
* Phone: 650-591-7845
* Website: providentcu.org
* Hours of operation: Monday-Friday, 9am-5pm; Saturday, 9am-1pm
* Drive-thru hours: Monday-Friday, 9am-5pm; Saturday, 9am-1pm

Customer Reviews

Provident Credit Union has 15 reviews on Google My Business, with an average rating of 3.4/5 stars. Some of the positive aspects mentioned in the reviews include:

* "I have been a member of PCU for over 25 years and have always been satisfied with the service. The staff is friendly and knowledgeable, and the rates are great."
* "I recently opened a new account at the Redwood Shores branch and was impressed with the personalized service I received. The staff took the time to explain all the features and benefits of the account."
* "I have been a member of PCU for several years and have always been happy with the service. The credit union has a great reputation in the community, and I feel confident in their ability to meet my financial needs."
* "I recently took advantage of the credit union's mortgage lending services and was pleased with the process. The staff was knowledgeable and helpful, and the rates were competitive."
* "I have been a member of PCU for over 10 years and have always been satisfied with the service. The credit union has a great selection of financial products and services, and the staff is always willing to go the extra mile to help me with my financial needs."

Overall, Provident Credit Union's Redwood Shores Community Branch is a reputable financial institution that offers a wide range of services to its members. With its convenient location, wheelchair accessibility, and personalized service, it is an excellent choice for anyone looking for a reliable financial partner.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.