Quentin Defense - Gilbert, Arizona

Quentin Defense, located at Address: 1025 N McQueen Rd #154, Gilbert, AZ 85233, is a well-known gun shop that offers a variety of services to its customers. With a phone number 02738935 and website quentindefense.com, this women-owned business prides itself on being a reliable and trustworthy source for all your firearm needs.

One of the standout features of Quentin Defense is the variety of options they offer. As a gun shop, they specialize in providing their customers with a wide range of firearms to choose from. Whether you're a seasoned gun owner or new to the world of firearms, Quentin Defense has something for everyone.

In addition to their in-store shopping experience, Quentin Defense also offers curbside pickup, delivery, and in-store pickup for the convenience of their customers. They understand that sometimes it's not possible to make it into the store, so they offer these alternative options to ensure that you can still get what you need.

Quentin Defense is also committed to accessibility. Their store is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom. They also offer gender-neutral restrooms and free parking in both a garage and lot. Additionally, they offer free Wi-Fi and are a quick visit location, making it easy to stop in and out quickly.

When it comes to payment options, Quentin Defense has you covered. They accept checks, credit cards, debit cards, NFC mobile payments, and even offer same-day delivery for those in a hurry. With so many options, it's easy to find a payment method that works for you.

Customer reviews for Quentin Defense are overwhelmingly positive, with an average opinion of 4.2/5 based on 85 reviews on Google My Business. Customers praise the knowledgeable and friendly staff, as well as the wide range of options available.

Overall, Quentin Defense is a top-notch gun shop that offers a variety of services and options to its customers. Whether you're looking to purchase a firearm, need delivery or pickup options, or simply want to browse their selection, Quentin Defense is the place to go. With their commitment to accessibility, payment options, and customer service, it's no wonder they have such positive reviews.

If you're looking for a reliable and trustworthy gun shop, be sure to check out Quentin Defense. Visit their website at quentindefense.com to learn more and get in touch.

Reviews of Quentin Defense

Joey Kane

1/5

I ordered one of there slick side side charging uppers The first problem I ran into was the lower upper or two wide. I had two different lowers a spikes tactical and a primary weapon systems it wouldn’t take either. But this is someone understandable, different brands uppers, and lowers don’t often fit. The second problem I ran into is they Completely forgot to drill the gas tube port (hole).

Shannon Falk

1/5

I had very high hopes for another AR Build based off of the Quinton Defense ARQ15 Set. This business needs to reevaluate some of the help they have working for them. Ordering from their site on April 2nd, shipping went well, however when I received the set and proceeded to test fit the upper and lower prior to sending them off to be Cerakoted, I could not get a charging handle to drop into the cuts in the upper receiver. I had taken photographs and also the 5 different charging handles I had test fit (in the upper) for their review. After multiple phone calls and emails trying to get them to respond, I finally was asked to send the upper back (received April 19th). Not surprising, I received an accusatory email stating the upper was fine. GREG argued there was absolutely nothing wrong with the upper in that email. Knowing that he was blatantly exaggerating the "PERFECT" machining this upper had, I asked a fellow military friend stop in to test fit any charging handle at their actual location in Arizona. He stopped in and tried the handle in my ACTUAL upper and had to physically FORCE a Milspec handle to get it to drop into the guide cuts in order to fit. After this visit, MIRACOUSLY Greg offered to replace their supposable "perfect' upper. They asked me to also send my lower back so they could match a newly machined upper to my lower(which I agreed to) After receiving the Return label I discovered it was addressed incorrectly thus shipping my personal lower right back to my local FFL in my home town. I emailed them again and GREG in his normal argumentative self stated that I was looking and had opened the prior return label. After a screenshot of his actual mistake on he lower return address showed that he was mistaken (again after his dismissive arrogant replies)was sent back to him showing he was the one that sent the incorrect label. I received another CORRECTLY ADDRESSED label shortly after. The lower was received on May 28th at Quinton Defense. I received no response on emails and they would not pick up my phone calls in an attempt to get a status on return after a week. I had to have my FFL finally contact them to get a response. It appears that another individual other than Greg responded as this communication was actually semi professional(instead of the usual accusatory responses typical of Greg) stating that they machining equipment that produces the uppers was waiting on repairs and they hopefully would have an upper finished later that month. Most customers including myself will be very patient if the business just communicates with them. Greg had complained in a phone call he was working 100 hours a week yet couldn't find the time to respond to a simple email for information or pick up the phone when I attempted to get any answers during that month. I have saved all the emails that show your incompetency and poor customer service.
If you read some of the responses from this company to other customers reviews you will understand the level of not only incompetence, but the extremely low level of commitment to helping resolve issues that shouldn't be there in a $500 machined upper/ lower set or other weapon parts. I finally reached a point and asked for a full refund (which they did) on the 6th of May, more than a month after my initial purchase. The quality of their workmanship is now highly questionable and they do not care about your issues once the money hits their account. I'm looking forward to the company response to this considering the responses they have given in the past to other "valued" customers with similar issues when they honestly reviewed this company. SPEND YOUR MONEY ELSEWHERE!

Michael Watson

5/5

If you are thinking about a suppressor this is the place. They answered ALL of my questions, And help with the entire process from start to finish. It is a ONE STOP SHOP.

Vincenzo “vinny” Paladino

1/5

The Guys at Quentin Defense were great at making guns that don’t work and telling me to take it to someone else and pay them to make it work. Became very rude and made me bring my gun to them on 5 occasions to tell me it worked when it left only to bring it back and have it still leave broken. Offered no remedy, exchange, return. Did nothing to help, but at least they got my money! guns exploded shrapnel onto my arm

Mike

5/5

Stopped in to Quentin Defense as we had heard they had some parts in stock we were looking for. Wanting to support a local business in our own town, it was a pleasant experience with great conversation. We spent more time than we had thought during our stay, looked at a bunch of impressive items they manufacturer, and hope to work with them in the near future. Great shop, great staff, great experience!

Reilly Nadler

2/5

I had my AR10 firearm worked on by them. They said I needed a new buffer system and gas tube. Now my gun is way over gassed. I know AR10s can be tricky but installing a 3 oz H1 buffer weight doesn’t make any sense..when h3 made I work perfectly.

FLiPinoy9one6

5/5

Great shop and staff. I had my second visit with a gentle and spoke about NFA items. The details on filing, and the ins and outs of proper process, and procedures. He also helped properly tighten barrel nut to line up with gas tube. During my first visit (month in a half ago), Hunter helped me understand the build of my first AR 300BO, and was very humble, patient, as well as super knowledgeable. He provided a laundry list for my build. I would definitely recommend this place for your firearm needs, and they do custom mill work for those looking to separate themselves from the rest.

Cass

5/5

Picked up a Lower from the guys, for my first Ar15 build. I wanted something local and I loved the fact that Gilbert, Arizona is stamped on it. The guy was super helpful and informed me of other services that they offer like laser engraving. Overall it is solid and of some serious quality, the fabrication was perfect and my LPK fit perfectly. Will absolutely be purchasing all further components from them thanks guys!