Sam Jewelry - Tustin, California

Introduction to Sam Jewelry

Sam Jewelry, located at 2829 Park Ave, Tustin, CA 92782, United States, is a renowned jewelry store that has been serving the community for years. With a phone number of 7146627398 and a website at samjewelry.com, the store offers a wide range of jewelry items and services.

Specialties and Services

• Jeweler
• Small Business
• Delivery
• Same-day delivery
• Repair services
• Quick visit

The store is well-known for its exceptional customer service, with staff members who are knowledgeable and helpful. They offer repair services, ensuring that your cherished pieces of jewelry are always in the best condition. Additionally, Sam Jewelry offers same-day delivery for those last-minute gift purchases, making it a convenient option for customers.

Accessibility and Payment Options

For customers with disabilities, Sam Jewelry provides wheelchair-accessible entrance and parking, ensuring that everyone can enjoy their services. The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.

Customer Reviews and Reputation

With 26 reviews on Google My Business, Sam Jewelry has a solid reputation among its customers. The average rating for the store is 4.5/5, which speaks to the high level of satisfaction among its clientele.

One notable review shares the story of a customer whose bracelet needed repair. The kind workers at Sam Jewelry not only fixed the bracelet for free but also provided valuable advice on how to secure it properly. This experience reflects the store's commitment to customer satisfaction and its dedication to going above and beyond to assist its customers.

Recommendation and Final Thoughts

For anyone seeking a reliable and trustworthy jewelry store, Sam Jewelry is an excellent choice. With its wide range of services, convenient location, and exceptional customer service, it's no wonder that customers continue to return and recommend the store to others.

If you're looking for a special piece of jewelry or need repair services for your cherished items, Sam Jewelry is the place to go. Don't hesitate to visit their website samjewelry.com or contact them directly at 7146627398 to learn more about their offerings and services.

👍 Reviews of Sam Jewelry

Carmela S.

5/5

The nice workers helped me fix a bracelet free of charge because one of my bracelet's loop popped off. They used pliers to place it back. It held it in temporarily, but with their advice of glueing the string loop, I was able to secure once I arrived home!

Ruby C.

5/5

Upon reading the stellar reviews of Sam Jewelry I decided to have my special custom 925 Silver Hawiian Heirloom Bracelet resized I showed Sam the bracelet because of the continuous floral design he wasnt sure if it was a good idea so I brought it in and we discussed it, he was able to accomodate me, to take some off without disturbing the design.
Oh My 🙂 when I received my bracelet today I was Over Joyed it looked fabulous he took a little more than a inch it was aprox a 9.5 Bangle and turned it into a 8.5 which was perfect I gave him another one for him to go by and he matched it perfect!!
It took 2 weeks exactly and it was worh the wait he is "Magnificent".
I was so happy to see it again the perfect size I wanted.
Thank you Sam for your impecable work.
The entire staff at Sam Jewelry is fabulous the lady who waited on me today was such a doll.
Yes I am Very pleased with the work here I will be back for sure If I need a ring sized or something else this place is Stellar, Beautiful Work, With Such A Warm Atmosphere.
Mahalo Sam Jewelry For Helping Me With My Special Bracelet!
I Love It So Much 🙂
I Appreciate Everything You Have Done For Me 🙂
Your Amazing!!

Leila S.

5/5

Sam Jewelry is the absolute best for quality diamonds or any type of jewelry. My Fiancé purchased my engagement ring from here and the ring is absolutely gorgeous. Not only is the ring extremely beautiful but the customer service at Sam Jewelry is amazing. They are super friendly and helpful and so knowledgeable. They made our ring shopping experience extra special. I also had to get my ring resized and they finished it in the same day! They are the best and I definitely recommend them to anyone looking for any kind of jewelry.

Kelly D.

5/5

They follow through, great quality at wholesale prices, and great service after you buy. They do beautiful custom jewelry too. We bought my engagement ring there 6 years ago and still are going back to Sam for all of our jewelry needs.

sharief M.

1/5

I shopped here 2 years ago and bought what I thought was high quality real diamonds. I purchased earrings, A ring. Bracelets, necklace. I spend a total of 11k plus. I had it all appraised yesterday and they told me at 2 locations the diamonds are worthless man made diamonds. I would have never and told them I did not want to buy any of those because I had never heard of them. Well that’s what they sold me man made diamonds close to worthless! Disappointed they came highly recommended. They look great but are near worthless! 😞😞😞😞😞😞

Adam ?.

5/5

Found this jewelry store searching online and I was shocked to see that they had a solid 5-star rating on Yelp (from dozens of customers). I decided to visit last week and I met "the Sam" & his wife. You are not pressured into buying anything and Sam takes the time and effort to listen/understand your needs. I ended up making a purchase and when I returned to pick up my item, I was greeted by my first name (they remembered!). The turn-around time was also unlike anything I've ever experienced from other jewelry stores. I usually try to include both "pros" and "cons" in my reviews, but no "cons" come to mind at this time. Overall, the PRODUCT and SERVICE were exceptional and Sam has gained another long-term customer.

Vel S.

5/5

My fiance and I took my diamond wedding band into Sam to be sized from a 5 to a 3. He did a beautiful job and we received it earlier than the promised date. He then rhodium plated my white gold engagement ring and made it sparkle! The two rings together are beautiful! Great job Sam! Thank you!

Dalia H.

1/5

This is my worst experience with them, I dropped my 2 Michael Kors watches for easy job which is changing battery that was Saturday May 15, 2021 the lady told me 15min & will be done & took my phone number & name to call me when they are done !! Nobody called me till Friday May 21, 2021 I went to pick them & ask why they didn’t call she argued that they did & after long argument she said we didn’t call we forgot to do so, fine I paid & took them & left. I wore one & will washing my hands some water came in the watch from inside by the way both watches are WATER RESISTANCE 100 m, I called asked for manager he said bring it to check it, I brought it & he said we are not specialist in expensive watches & will send it to specialist & it will take TWO WEEKS !!! I can’t believe him!!!!!
Will update after TWO WEEKS!!!