Swiss Jewelers Inc. - Marina Del Rey, California

Brendan Heisler

I would avoid as they're much better shops in the area. Overall seems pretty dishonest. I first came here for new glass for my Rolex and upon pick up I noticed it was chipped. He swapped it. Months later when I had to have it replaced again due to a mishap, he replaced it qith the exact same broken glass... same exact one. He swapped it again. Overall dishonest and no personable borderline rude from the first interaction.

Ryan Barba

Staff is incredibly rude and dismissive. I was literally shocked! Walked into Swiss Jewelers as I'm in the market for a wedding band. I was reviewing their inventory and the man behind the counter asked if I wanted to see anything. I said, "For sure. But I need to figure out my ring size first." He wanted to charge me $30 to figure out my ring size! I thought he was joking, he wasn't, and then I told him I wouldn't pay that, on principle. He said, "We don't support customers that want to try on our products and then just go buy it online", whatever that means. Now granted, their men's ring selection was super small and outdated, so I'm not confident I would've found anything I liked, but I was genuinely interested in trying. I asked, "Well are there any jewelers around that can help me figure out my ring size without charging me?" He said sarcastically, "Maybe in Santa Barbara."

I know we live in a world where politeness and customer service are lacking, but this place brings it to a whole new level. I felt so dismissed and disrespected by this employee who had no other customers to attend to. Sarcastic and rude. Please give your business to people who actually care...

Karen Preissler

Continued use and loving my Eco-drive Citizens watch that we purchased here more than several years ago. The store is a small oasis of calm with attentions to detail. Thank you for your excellent services. May you carry on for years to come.

Kurt Elder

I've been going for years. Any time I've need quality work done on fine jewelry or simply a battery replaced on my trusty and reliable G-Shock watches. The work is excellent, the staff is courteous, and the pricing is fair. Nice to have a skilled craftsman in the neighborhood.

Andy Schlei

Swiss Jewelers provides great watch service at reasonable prices. They have been in this location as long as the shopping center has been there. This family-owned business has high-quality jewelry and watches. They really know their business.

Gretchen Fowler

Shawn is a fraud. He charged $450 and promised a one year warranty to fix my Cartier watch. 6 months later, it is still broken. I visited the store more times than I can remember returning my watch because it kept loosing time. Today I asked for a refund because it once again lost time and he told me "this is fishy" and "go ahead, take me to small claims court". I was in disbelief by the unprofessional, rude and arrogant attitude. Instead of apologizing and being open to discussing some sort of refund he blamed me for my watch not working. I do not recommend this business and would be very careful having any repairs done here. He is not to be trusted and most likely will be out of business soon due to his fraudulent business practices.

UPDATE! I took my watch to Cartier after Shawn claimed he couldn't fix it. They charged me $385 to fix my watch, replace crown and clean. AMAZING. Please take your watch to Cartier in Bev Hills if you need to get it fixed, they are professional and will not steal your money like Swiss Jewelers did to me.

Alexander Boyd

Sean was a nice guy, family owned business! gotta support any Biz that's been a member of the community all these years! A1. great location

Nisrine D

Charges you to find out a ring size