Tarps & Tie-Downs, Inc.

I placed an order online for a tarp. I checked out following all the prompts for my cc info, including the 3 digit code in the back. I was then emailed by Rebecca Martinez that she needed my 3 digit code again to process my order. I wrote her a nice email back stating that I was hesitant to provide that info via phone or email since I had already input it. She quickly wrote me back that that was fine and she would cancel my order. She obviously had no desire to have my business. I let her know I would be submitting a company review based on her customer service. She sent me back a thumbs up. The ugliness, lack of customer service and sarcasm was out of line. I would not recommend this company to anyone based on their poor customer service and dangerous credit card practices.

The young girl at the front desk was helpful and the gentlemen were very helpful help load tarps I purchase. Great crew!

I went to will call a few straps and the young lady at the front office was very helpful and polite. I will go back next time I need more straps.

Bought our steel tarp here and will be coming back for more. The woman at the front was extremely helpful and knowledgeable.

Front desk was super helpful, although they didn’t have the product I needed.. i’ll be back for products they do have based on a good experience.