Terpstra Automotive - Chittenango, New York

Introduction

Nestled in the heart of Chittenango, NY, Terpstra Automotive, located at 260 Genesee St, has been serving the local community and passersby with top-notch auto parts and services. With a commitment to quality, efficiency, and customer satisfaction, this family-owned business has been a staple in the area for decades. Let's delve into the main services, location, unique features, and practical information about Terpstra Automotive.

Main Services

• Auto Parts Store: Terpstra Automotive specializes in providing a wide range of auto parts for various vehicle makes and models. Their inventory includes everything from car care products to performance parts, ensuring you'll find what you need to keep your vehicle running smoothly.
• Parts Research and Sourcing: In addition to their extensive in-store inventory, Terpstra Automotive offers parts research and sourcing services. If they don't have the part you need in stock, their knowledgeable staff will go the extra mile to track it down for you.
• Customer Service: Terpstra Automotive prides itself on exceptional customer service. Their team is always ready to assist with product selection, advice, and support to help you make informed decisions about your vehicle's needs.

Location and Access

Terpstra Automotive is conveniently situated at 260 Genesee St, Chittenango, NY 13037, United States. The store is easily accessible from major routes, including NY-5 and NY-31. If you're using a GPS, simply input the address, and you'll be directed to the store's location.

• Parking: The business offers ample parking space, including a wheelchair-accessible car park, ensuring visitors of all abilities can access their services with ease.
• Public Transportation: While there are no direct public transportation options to the store, several bus stops are located within walking distance. It's always a good idea to check local bus schedules to plan your trip.

Featured Characteristics

• Wheelchair Accessibility: Terpstra Automotive is committed to accommodating all customers. The store features a wheelchair-accessible entrance, ensuring everyone can enter and navigate the store with ease.
• Quick Visit: The store is designed for quick and efficient visits. With clear signage and organized inventory, you can find the parts you need and be on your way in no time.
• Payment Options: For your convenience, Terpstra Automotive accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. They also offer financing options to help you manage your auto repair costs.

Practical Information

• Business Hours: Monday - Friday: 8:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM, Sunday: Closed
• Phone Number: 315-687-9805
• Website: While Terpstra Automotive does not have an official website, you can find more information about their services and inventory on their Google My Business listing.

Customer Reviews and Positive Aspects

Terpstra Automotive has an impressive 4.9/5 average rating on Google My Business, with 27 reviews. Customers praise the business for its exceptional service, knowledgeable staff, and wide selection of auto parts. Here are some positive aspects mentioned in the reviews:

• Great Service: Many customers highlight the friendly and helpful service they received from the staff at Terpstra Automotive. One reviewer noted, "Great service and very knowledgeable staff," while another commented, "They went above and beyond to help me out."
• Quality Parts: Customers appreciate the high-quality auto parts available at the store. One reviewer mentioned, "They have a great selection of parts, and they're always in stock," while another praised the store for carrying "top-notch, name-brand parts."
• Quick and Efficient: Several customers commend the store for its quick and efficient service. One reviewer noted, "I was in and out in a matter of minutes," while another commented, "They got me back on the road quickly."

Terpstra Automotive's commitment to exceptional customer service, quality products, and efficient service has earned them a reputation as a trusted auto parts store in the Chittenango area. Whether you're a local resident or just passing through, Terpstra Automotive is worth a visit for all your auto parts needs.

👍 Reviews of Terpstra Automotive

Rufus M.

5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Chris T.

5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Mike S.

5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Sarah T.

5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Paul G.

3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

George S.

5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Cody Q.

5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Sean M.

5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.