Thermalito Water & Sewer District - Oroville, California

Overview of Thermalito Water & Sewer District

Located at 410 Grand Ave, Oroville, CA 95965, the Thermalito Water & Sewer District serves as a crucial public utility company focused on providing water services and managing sewer systems in the Oroville area. For those needing to reach out, their phone number is 530-533-0740, and more detailed information can be found on their website: twsd.info.

Special Features and Accessibility

Thermalito Water & Sewer District is notable for its commitment to accessibility. They offer a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all customers, including those with mobility issues, can access their facilities without difficulty. Payment methods are versatile, accepting both Debit cards and Credit cards, which is convenient for all types of customers.

Customer Feedback and Services

Customer opinions, as reflected on Google My Business, provide insights into the district's service quality. With only 8 reviews but an average rating of 2.8/5, it's clear that while there are areas of satisfaction, there's also room for improvement. Positive feedback includes instances where technicians were especially helpful, such as when water shut-off was needed on short notice. However, there's also acknowledgment of service lapses, such as an oversight on a national holiday, which can impact customer satisfaction.

Recommendations for Potential Customers

For anyone seeking information about Thermalito Water & Sewer District, it's highly recommended to visit their official website. Here, you'll find comprehensive details about services, billing, and any upcoming maintenance or service alerts that might affect you. The website also serves as a direct line of communication, allowing you to get in touch with them with any inquiries or concerns you might have.

Given the mixed reviews, it's wise to approach your dealings with the district with both expectations of service and a readiness to address any issues promptly. Their accessibility features are a significant plus, ensuring that assistance is available to everyone.

👍 Reviews of Thermalito Water & Sewer District

Jim W.

4/5

My bad! I didn't know it was Columbus day

Kimberly M.

4/5

Never had a problem with them alway were nice when paying the bill.

Teresa E.

1/5

Every time I deal with office personnel they are rude and unhelpful. Never friendly and glad to have your business.

Jerrod L.

5/5

Technicians were very helpful when I needed water shut off to house today..

Pluma H.

1/5

They are horrible, rue, unprofessional people

rachael A.

5/5

Chavo C.

1/5

Alisa M.

1/5