Tillys - Rancho Santa Margarita, California

Tillys is a popular clothing store that offers a wide range of fashion items for people of all ages. Located at Address: 30616 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688, United States, this store is easily accessible and offers a convenient shopping experience for its customers.

One of the key features of Tillys is its extensive collection of clothing and fashion accessories. The store specializes in clothing for men, women, and children, making it a one-stop-shop for all your fashion needs. Whether you're looking for jeans, t-shirts, swimwear, or sunglasses, Tillys has got you covered. In addition, the store carries a variety of shoes, making it the perfect place to find the perfect pair of sneakers or sandals to complete your outfit.

Another great feature of Tillys is its commitment to providing excellent customer service. The store offers a variety of convenient services, including delivery, in-store pick-up, and same-day delivery. Additionally, the store is wheelchair-accessible, making it easy for everyone to shop and find what they need.

When it comes to payment options, Tillys accepts a variety of credit and debit cards, as well as NFC mobile payments. This makes it easy for customers to make purchases and take advantage of any promotions or discounts that may be available.

According to Google My Business, Tillys has received 17 reviews with an average rating of 3.5/5. This indicates that the store has a solid reputation for providing quality products and services to its customers.

Reviews of Tillys

Johanna Scarpettau

1/5

So mad that I cannot exchange a tshirt for another tshirt without a receipt .. it’s such expensive store and I think the store should have a better customer service.

D E

5/5

Very helpful staff, and well-stocked store. On-hand stock matches what is shown online. They have really good deals on sale items as well as two-for-one items. Well staffed with enough people there to help you, which is hard to find in retail anymore.

N S

5/5

I had a great customer experience at this store with the wonderful Jaden. I came to exchange an item that I purchased online. The color was not accurate to the online description. He was beyond polite and efficient during the exchange process. His excellent customer service prompted me to return to the store two days later for my kids back to school shopping. Everyone at the store was helpful at this second visit too. They really go above and beyond other retail stores I've visted recently. Highly recommend this Tilly's store. Bonus: They had a great sale going at this time. Both kids got some cool clothes.

ART CRUZ

1/5

Worst customer service ever!! Came in to buy some jeans and nobody helped me out..Their were 3 girl employees working and none of them even acknowledged me! They weren't even busy to say the least, I had to hunt one of them down and to my understanding she was probably the manager to ask for a fitting room. When I asked her she was rude and gave me one! When I came out she was outside and didn't even ask me if the jeans fit me or not! I was nice enough to place the jeans that didn't fit back..I should have not bought anything to be honest! Next time I'll take my business elsewhere and go to the Crown valley location.

Andrea Jauregui

1/5

My boyfriend and I walked into the store at 8:20pm today and the female employee outside fixing the clearance clothes just looks at us and doesn't even say hi. We went to check out some shoes and the male employee just grabs boxes next to us that someone previously left without asking if we need any assistance. Overall customer service was horrible. Out of the 4 employees no one acknowledged us. We just left and didn't buy anything.

Ben john

5/5

I’ve been going to Tilly’s since middle school and this place has always been cool. Their staff is always checking up on customers asking if they need help looking for certain things and I love their black friday deals.

Blue Nation

5/5

Best Tilly’s location ever in my opinion! The employees are awesome and amazing!
Clothes are the best of the best!!

gaby

3/5

the workers stare at you like you’re you’re trying to steal or they don’t want you there but overall tillys has very nice clothes