Touchdown Wireless - Tracy, California

Touchdown Wireless is a reputable cell phone store located at 3310 N Tracy Blvd, Tracy, CA 95376, United States. The store specializes in providing a wide range of services and products related to cell phones and mobile devices. With a phone number of 2098323900, customers can easily reach out to the store for inquiries and assistance. Additionally, the company's website, metropcs.com, offers a comprehensive overview of their services and products.

Touchdown Wireless prides itself on offering exceptional customer service, with a team of knowledgeable and friendly staff who are always ready to help. The store provides various services, including delivery, same-day delivery, and repair services. Moreover, the store ensures accessibility by providing a wheelchair-accessible entrance and car park for its customers. They also accept multiple payment options, such as credit cards, debit cards, mobile wallets, and credit cards, making it convenient for customers to make purchases.

With a strong focus on customer satisfaction, Touchdown Wireless has garnered positive reviews on Google My Business, with an impressive average rating of 4.2/5. Customers appreciate the store's commitment to resolving issues and ensuring their devices function correctly. For instance, one satisfied customer shared their experience with Alex, a helpful staff member who went above and beyond to resolve their phone's technical issues, ultimately saving them from having to purchase a new device.

In addition to its attentive customer service, Touchdown Wireless offers a quick visit option for customers who need assistance with their devices in a short amount of time. This feature is particularly beneficial for individuals with busy schedules who require efficient and reliable service.

👍 Reviews of Touchdown Wireless

Pam H.

5/5

Had issues with my phone not ringing or call log showing calls. Alex was very helpful checking all things pertaining to volume, etc. He eventually saved contacts, memos, pictures on data chip. He called Metro to have my number suspended for a few minutes & then turned account back on & reloaded the chip info & everything worked correctly again. Saved me from having to get a new phone saving me money. He must have spent 45 minutes, maybe longer working on this for me!

blesseddc

5/5

Excellent customer service. The staff is incredibly courteous and knowledgeable about the products and plans offered. The store is clean and pretty good selection of phones to choose from. Thanks for all of your help!

Farid F.

5/5

Great service and cool guys!
Recommanded...

michelle B.

5/5

Super friendly staff. Always helpful with picking the right phone and accessories.

Gilberto V.

1/5

This place has some great working employees and some employees that shouldn't be working here!!! Not sure what kind of training they get but I'm sure it could be way better.

Mohammad M.

5/5

Great service and fair prices
Definitely will come back.....

Amanda R.

3/5

Customer service is really good, and employees are nice. They just open late.

Mamoor K.

5/5

Great costumer service nice staff