Unavi USA Inc - Tustin, California

BrinkerScuderia

Great service, and super quality product!
The guys at Unavi are fantastic, bought the product online, soon after text from the team at Unavi letting me know they had it in stock at their Tustin location. Was able to make an appt that fit perfectly. Went to the shop, once again fantastic customer service, dropped off my car and came back before closing to pick it up. Everything was installed properly, and they cared for my car like their own. Android Auto demo went great and they made sure I didn't have any questions and made sure I had all their contact info in case of need for support.
Everything is working great... I highly recommend Unavi and the entire team!

Troy G.

Great company to work with! Prompt communication and service. Jimmy was fantastic to work with as well.

Apple Carplay is now working seamlessly on my 2015 Audi Q3

Seunghoon H.

If you are looking for an Apple carplay or a dashcam, this is the must-place to go! Jimmy is a super professional technician who satisfied my OCD. There are no single scratches or damage during installation. The wires are wired up clean without any NVH. The installation was perfect. Unavi’s Apple Carplay works like they were from a factory and all buttons are functioning without any issues. I’ve tried several other aftermarket carplays before, but Unavi has the best product imo. Not only their products but also their best technician Jimmy and the best customer service by Collin was an amazing experience:) Thank you so much to Jimmy and Collin for the best service.

Randy R.

Excellent work installing Android Auto in my 2017 Audi. So nicely integrated using car controls and display. Thank you to Jimmy!

Ken O.

Experienced multiple problems with Unavi CarPlay for my 2019 Lexus. Called to get help and each time I was asked to send a video. This is hard to do when the phone is being used by the CarPlay system. They blamed the problems on Apple. Buyer beware.

ED D.

Great customer service, Jimmy the installer was very professional and informative. This car play system is truly an upgrade. Android user here and the unit works seamlessly. A+

J D.

I’ve had the Carplay/Android Auto module for my Q50 for a few months now, and it’s great! Everything works perfectly, there is no lag (none more than the OEM system anyways), and the sound quality is great. I show off the AA feature on my video, but I’ve tried Carplay as well and it works flawlessly too. For the DIY-ers, the installation is very similar to other modules on the market. Functionality wise, there’s not much to say. If you’ve used AA/Carplay before, it’s just like that. Siri and google assistant work flawlessly as well. The audio output is AUX, which I was a little iffy about at first, but their wiring does a good job at reducing noise, so for me it sounds just as good as Bluetooth.

The tiny speaker that goes behind the top screen does not sound good at all, but I personally have never used it intentionally (see cons for more on this). All my audio and calls go through the car speakers, but I do connect my phone via Bluetooth for calls to my car, so maybe that’s why. The module allows for this without breaking any of the experience, and you can launch calls this way either using the module or the OEM car system.

Overall, I would highly recommend this module over the other stuff out there.

I have the very first version of this module, which is touchscreen only. All the OEM functions for the OEM system are preserved, but you can’t use the rotary knob or steering wheel controls with AA/Carplay. The new recent module FIXES this. I haven’t gotten it yet, but I know people who have, and they say that it works perfectly fine, with both the center console controls and the steering wheel controls. I’ll probably upload another video of this once I get mine.

Lastly, customer service with UNAVI is top notch. Their US team has been very responsive and helpful with all my questions. When I complained about the lack of physical control usability, they put me in touch with the Korean team directly who have now released a whole new module addressing this within a couple of weeks. Not to mention that they apparently work with Infiniti of Korea, so these products are pretty well tested and tried with Korean consumers.

The pros for me over other modules:
-It uses the car’s OEM hardware for all audio (except for that tiny speaker I talk about above). No need to install some questionable quality microphone or have some random cheap control wheel sticking out of the dash.
-It works very seamlessly. I don’t have to do any weird boot up or worry about crashes. You just plug in your phone and you’re good to go.
-Customer service is great! They really seem determined to back up their products. Their headquarters in CA just makes this process so much easier too.
-It utilizes the top screen, which is great since it’s basically useless in the OEM system. The bottom screen works just like normal and is unaffected.
-Overall, it just works like any other OEM AA/Carplay from other cars. There’s no weird work-around or anything.

Cons:
-Every now and then, at startup, the module starts playing music off of the tiny speaker. This is a default when you select your audio source other than AUX while still trying to play music with the module. Twice now, it has played from the tiny speaker even though I set my audio source to AUX. This seems like it’s an issue with the car system not switching correctly, but all I’ve had to do is switch to radio and then back to AUX, which fixes it. I’ve only had it happen twice and it’s just a mild nuisance.

jonathan S.

I had a great experience meeting everybody and they did a wonderful job on updating my Infiniti QX30. Love my Apple play and new dash cam !