Vision Wireless Consulting & Repairs - Simi Valley, California

Okay, here’s a detailed description of Vision Wireless Consulting & Repairs, formatted as requested, aiming for a formal and helpful tone:

Vision Wireless Consulting & Repairs: A Reliable Tech Solution

For individuals and families seeking comprehensive mobile device solutions in Simi Valley, California, Vision Wireless Consulting & Repairs presents itself as a highly regarded and convenient option. Located at Address: 2845 Cochran St Suite C, Simi Valley, CA 93065, this established small business offers a blend of retail sales, expert repair services, and a commitment to exceptional customer care.

Services and Specialties

Vision Wireless specializes in providing a broad range of services centered around mobile technology. Their core offerings include a dedicated Cell phone store and a comprehensive Cell phone accessory store. This means customers can find the latest smartphones, protective cases, chargers, headphones, and a wide selection of related products – all under one roof. Beyond retail, the company excels in providing repair services, addressing common issues such as battery replacements, screen repairs, and software troubleshooting. They also offer the valuable convenience of Delivery and, impressively, Same-day delivery for many repairs, demonstrating a responsiveness to customer needs.

Accessibility and Payment Options

Vision Wireless prioritizes accessibility. The facility boasts a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access their services. Furthermore, they accept a variety of payment methods, including Credit cards, Debit cards, and increasingly popular NFC mobile payments, streamlining the transaction process. The business also prides itself on offering a Quick visit, minimizing wait times for customers.

Customer Feedback and Reputation

Vision Wireless has cultivated a strong reputation within the community, evidenced by the 24 reviews on Google My Business. The Average opinion: 4.5/5 reflects overwhelmingly positive experiences, suggesting a strong focus on customer service and technical proficiency. Customer testimonials indicate a dedication to finding the best deals, coupled with knowledgeable staff who provide excellent product and service guidance. The emphasis on follow-up and a genuine desire to assist customers highlights a commitment to exceeding expectations. The speed and efficiency of repairs, particularly regarding urgent battery replacements, are frequently praised.

Other points of interest include being a small business committed to serving the local community.

👍 Reviews of Vision Wireless Consulting & Repairs

Kirsten M.

5/5

Our family cannot recommend Young & Joe enough! They always go above and beyond to get us the best deal and their knowledge of products and services is amazing! Their follow-up is 100% what great customer service is all about!

Tom W.

5/5

These gentlemen are the pinnacle of customer service !
My wife dropped her phone and caused a battery failure. They handled the repair and we got it back 24 hours later with a very fair service charge. I highly recommend !!

brett G.

5/5

These guys are awesome! Highly recommend! Very nice guys and they aren’t looking to upsale you. Took care of me and did it pretty quick too. 12/10

Heather W.

5/5

Amazing customer service! Young and Joe are always so kind and helpful. Thank you for all of your help over the years. Best cellular service in Ventura County.

Brad H.

5/5

The guys are always there to help. They answer questions and actually call Verizon to help take care of problems.
They are highly recommended and extremely helpful. I've been dealing with them for over ten years.

Katie D.

5/5

I don't even wanna write this because now the store is gonna get too popular...LOL Hands down the best service I've ever received. I don't write many reviews but I am compelled too, the service was that great. Joe is amazing. I walked in, sat down, got a new phone, new plan and walked out. It was quick, easy and they will have my business from here on out! Oh, and they play awesome music in the store too! 5 stars to Joe!

Susi W.

5/5

Joe and Young have been helping me for 20 years now I just don't leave reviews normally but I don't want to take them for granted either. Always helpful wether over the phone or in person. Never push anything on you and give you time to think it over. Always friendly and so knowledgeable!

T M.

5/5

The only wireless store I rely on. Have bought every cell phone here. The expertise you get on every question you may have simple or not they walk you through it ALL. If you need a new screen protector they will order it and place it on the phone for you. When you purchase a new phone again they will transfer everything to the new phone. Must say for a senior citizen I have learned a lot with there help. Thank you so much☎️