Lozano's Diamond Jewelry - Westlake Village, California

Discover the Excellence at Lozano's Diamond Jewelry

Nestled in the heart of Westlake Village, California, at Address: 4667 Lakeview Canyon Rd, Westlake Village, CA 91361, stands a beacon of excellence in jewelry - Lozano's Diamond Jewelry. This cherished Latino-owned, women-owned small business prides itself on its comprehensive range of services and unparalleled customer experience. For those seeking a touch of elegance and precision, Lozano's is a must-visit destination.

Key Services Offered

Lozano's Diamond Jewelry offers an impressive array of services catering to all your jewelry needs. Whether you're looking to appraise, buy, design, engrave, or repair your precious items, their expert team has got you covered. As a diamond dealer, they specialize in diamonds, but their expertise extends to jewelry, watches, and even wholesale jewelry. What's more, they provide both on-site services like repairs and consultations, as well as delivery options including same-day delivery, making their services incredibly convenient.

Accessibility and Convenience

Understanding the diverse needs of their clientele, Lozano's ensures accessibility with a wheelchair accessible entrance, parking lot, and seating. Their commitment to customer service is further evident through their acceptance of various payment methods including checks, credit cards, debit cards, and even NFC mobile payments. For those valuing immediacy, they offer quick visits and check services.

Customer Satisfaction and Additional Highlights

With an impressive average opinion rating of 4.7/5 based on 53 reviews on Google My Business, Lozano's has solidified its reputation for quality and service. Many reviewers commend the store for its amazing selection and friendly staff, highlighting a personalized shopping experience. The fact that they also offer online payment options and cater to customers needing repair services underscores their dedication to being a one-stop solution for all jewelry-related needs.

Getting Started with Lozano's Diamond Jewelry

For potential visitors or customers, here's how to make the most of your experience:

- Visit the Website: For more detailed information, explore their website at lozanosdiamondjewelry.com. Here, you can learn about their exclusive collections, check prices, and even schedule appointments.

- Call or Visit: Don't hesitate to reach out directly at 8053882222 or drop by their convenient location. Their wheelchair accessible premises ensures everyone can enjoy their services comfortably.

- Take Advantage of Offers: Keep an eye on their online listings for any ongoing promotions that might enhance your shopping experience.

👍 Reviews of Lozano's Diamond Jewelry

Tova

1/5

I guess unless you have your wallet out on the table or walk in with a stack of cash they can see, they’ll treat you like dirt. I easily could have been a customer but I didn’t even ask the price of the service I was hoping to get on my existing piece because of their atrocious customer service. Currently googling other places to spend my money.

Ty C.

5/5

Great jewelry shop to do business at with an amazing selection to choose from. Also recently has a link taken out of a Citizen watch at Lozano's Jewelry. No issues here. Friendly people in the Ventura County area.

Marcus M.

5/5

Armando and Robin are the best. They’re genuine, honest people that own a great local business. You can trust the quality of their products and you won’t be provided a “hard sell”. Armando made me a custom Cuban Gold Chain that I couldn’t be happier with. He also cleaned my girlfriend’s watch brilliantly and provided her an appraisal that was accepted by a jeweler insurer. We will be returning customers, if not to just say hello to two friendly people.

Kristin L.

5/5

After going to so many jewelry stores looking for an engagement ring, I finally came to Lozano’s and not only found the perfect ring but great customer service as well! Armando and Robin are so kind and patient. The process of picking out your forever ring can be so overwhelming but they both made me feel welcome and at ease. And according to my future fiancé they have the most comfortable chairs so he didn’t mind sitting there chatting with Armando for hours while I looked at rings. 🙂 I’m so thankful to have found Lozano’s. And I know I’m in good hands for all my future jewelry needs.

Sterling G.

5/5

Armando and Robin are excellent! I was referred to Lozano's Jewelry by a friend who also had a great experience. They helped me create an outstanding engagement ring for my then fiancé on a rather tight timeline. Robin helped me narrow down the style I was looking for and recommended setting the diamond a little lower for functionality which was great advice (my wife loves how it's set). Armando didn't have the exact diamond I was looking for, although his selection was good. He was quick to have the perfect diamond shipped in and double-checked before finalizing. They completed the setting ahead of schedule - my expectations were definitely exceeded.
It's been almost a year since my initial experience with them and I've purchased a few more items already.
I am always confident in sending clients, friends, and family members to their shop because they give nothing less than incredible service and straight forward guidance. Patrons of Lozano's Jewelry are rarely one-timers, they're repeat visitors because of the quality product, deals, and atmosphere.

Mark C.

5/5

The team at Lozano’s is the best! They helped me with a custom engagement ring from start to finish. They are all so friendly and really know what they are doing! They really made the process a great experience and I always recommend them to my family and friends! Go here if you are looking for a professional high quality jeweler you can trust!

Daniel B.

5/5

Armando & Robin are amazing! If you have been searching all over for the perfect ring/jeweler, save some time/money and pay them a visit. They are HONEST, KIND, and very KNOWLEDGABLE. They really exceeded my expectations after purchasing an engagement ring. Way better service and price compared to the "big box" commercial jewelry stores which really limit you as a consumer (financially and style choice). Purchasing jewelry through Robin & Armando is FAST and Easy. Turn around time was super quick, all proper documentation was provided, and they go the extra mile to really personalize your experience. Lozano's has defiantly gained my trust and future business. I highly recommend!

Mae S.

5/5

Leo and Armando have been an absolute pleasure to work with. They redesigned a few pieces of jewelry that turned out to be stunning. The entire process was much quicker and easier than I thought possible. My new rings are gorgeous. I will definitely return for any future alterations to jewelry or new pieces. Thank you for a wonderful experience!