NAPA Auto Parts - North Lake Auto Parts - Tahoe City, California

NAPA Auto Parts, located at 295 N Lake Blvd, Tahoe City, CA 96145, United States, is a well-established auto parts store that has been serving its community for many years. The store can be easily reached by phone at 5305835526 or through their website at napaonline.com.

Specialties

NAPA Auto Parts offers a wide range of auto parts and services, making it a one-stop-shop for all your automotive needs. The store's specialties include:

• Batteries
• Credit cards
• Debit cards
• NFC mobile payments
• Same-day delivery
• Wheelchair-accessible car park

Other Points of Interest

In addition to its specialties, NAPA Auto Parts also offers the following convenient services:

• Kerbside pickup
• Delivery
• In-store pick-up
• In-store shopping
• On-site services
• Quick visit

Opinions and Average Opinion

This company has received a total of 66 reviews on Google My Business, with an average opinion of 3.7/5. Many customers have praised the store's friendly and knowledgeable staff, who are always willing to go the extra mile to help out. Here are a few examples of what customers have to say:

• "I’ve shopped there fur decades. Friendly, knowledgeable staff. Always willing to go the extra mile to help out."
• "Great service, knowledgeable staff and fast delivery"
• "Excellent customer service, very helpful and friendly."

Recommendation

NAPA Auto Parts is a reliable and convenient option for all your automotive needs. With its wide range of products and services, knowledgeable staff, and convenient location, it is easy to see why so many customers have chosen to make this store their go-to destination for auto parts and services. We highly recommend visiting NAPA Auto Parts' website to learn more about what they have to offer.

👍 Reviews of NAPA Auto Parts - North Lake Auto Parts

Edward Miller

5/5

I’ve shopped there fur decades. Friendly, knowledgeable staff. Always willing to go the extra mile to help out.

Robert Bartee

1/5

My first interaction with them was a 5 star review. I had electrical issues with my trailer batteries and needed an inverter. My wife and I dealt with an older gentleman who was very helpful and informative. I came back later and purchased 2 batteries. He invited me to park off the road by his sign that said no parking. The next day, I went back to purchase the inverter. A guy in his late 30s/early 40s was at the desk. I ask if it was OK to park where I did yesterday. This guy went off. He started screaming at me and my wife and ranting about all the other parking options available. I immediately apologize and left. Bottom line he could have just said no. His tirad lost a customer and gained a 1 star review for the business.

Jason Lewicki

1/5

Trust the 1 star reviews. I got to the store at 4:15pm, closing time was 6 and there was a sign in the door which said they closed at 3. I saw that the back door was open so I walked around back and asked the guy, who was loading supplies into a shed, if I could grab some wiper blades, he said “no, we closed” in the same rude and disrespectful tone as described in other reviews. This is literally a 2 minute transaction. Clearly multitasking is not in this guy’s wheelhouse. Help!, Tahoe is in desperate need of some competent labor.

Eric Yang

1/5

Do NOT come here if you'd like to get scammed and leave furious. Hands down worst customer experience ever. Old balding dude was incredibly rude not just to us and the 2 other customers waiting in the store, but also to those on the phone. He literally threw the phone off the counter as he picked up for a customer call. Came in for some spare chains and he wouldn't even bother looking at the phone to see the tire. Asked the clearly available younger guy at the counter if they had another part when the old dude shouted at him to basically mind his business and attend any other customers. The 24" bolt cutters he sold us for around $100 cost $20 online. Will never be coming back here again, and I sure wouldn't recommend it unless you enjoy being irritated and

Antonio Quilici

1/5

I went during the last winter storm the past weekend and the cashier ripped off my dad and I. We came in to get chains, but the cashier insisted we get a different kind of cables instead. Unfortunately, the new cables we purchased weren’t sufficient and this costing my dad 200 bucks adding 300 to the chains we had to get on later in the day. I wouldn’t shop here if you don’t want to get ripped off - ACE down the street can do the similar chains without the pushy cashier.

Robert Grossman

2/5

I have not experienced such a rude sales person in a very long time. He even swore under his breath while I was trying to understand what I was supposed to purchase. The good news is they had what I needed.

Ramya Kanlapuli

1/5

The person in here is awful. He gets off on yelling at people. I’ve never been yelled at in a store for asking a question? I didn’t want to drive to truckee to grab a part but honestly I should have, it just ruined my entire day. Some people are just mean and don’t deserve your money. Please shop anywhere else.

NYK Raider

5/5

I was stuck in Tahoe with a vehicle that doesn't allow snow chains, and the guy at this store recommended Tire Socks, and they worked great! When the weather calmed a bit it got us all the way past the chain checkpoint and quick and easy to take off on the side of the freeway. Napa Auto parts was a life saver.